Not all Synergis™ appliance features are supported with the integration of DDS controllers.
The DDS controller integration supports the following Synergis™ Appliance Portal and Synergis™
Softwire features. For a description of these
features, see Interface tour of the Synergis™ Appliance Portal.
| Synergis™ Appliance Portal and firmware features | Supported |
|---|---|
| Hardware configuration (pre-staging capability)1 | |
| Manual enrollment (Add hardware dialog box) | RS-485 only |
| Automatic enrollment (Scan button) | RS-485 only |
| Property configuration | RS-485 only |
| Configuration cloning (Clone button) | RS-485 only |
| I/O diagnostics (live monitoring of inputs, relays, and readers) | Yes |
| Interface module firmware display | No |
| Interface module firmware upgrade (apply recommended firmware) | Automatic |
| Double-badge activation | Online |
| Access control behavior (Synergis™ unit-wide settings)2 | |
| Lock relay (After door opens or When door closes) | Yes |
| Interlock setting (Single door unlock or Single door open) | Online |
| Do not generate Door open too long events when door is unrestricted | Yes |
| Reader setting (Card or PIN or Card only) | Online3 |
| Maximum PIN length in digits4 | 55 |
1 IP controllers must be enrolled through a different set of web pages than the Synergis™ Appliance Portal. See Enrolling DDS IP controllers.
2 The door behavior settings are overwritten by the individual door settings configured in Security Center.
3 HID keypad mode 00 is not supported. Only keypad mode 14 is, producing Facility Code 0.
4 Limited to HID Wiegand Standard 26-bit card code (maximum value = 65534).
5 PINs under 4 digits are not accepted.