Supported access control features for Allegion Schlage lock integration with Synergis™ Softwire 11.2 - Synergis™ Softwire 11.2

Synergis™ Softwire Integration Guide 11.2

Applies to
Synergis™ Softwire 11.2
Last updated
Content type
Guides > Integration guides
Synergis™ Softwire

Not all Security Center access control features are supported with the integration of Allegion Schlage locks.

The Allegion Schlage lock integration supports the following Security Center access control features.
The following is the legend for some common values found in the Supported column:
Feature is supported by this integration.
Part of the feature is not supported.
Feature is not supported by this integration.
Feature is supported only when the interface module is connected to the Synergis™ unit.
Not applicable
Feature does not apply to this integration.
Feature group Security Center feature Supported
Door behavior settings (overrides the Synergis™ unit-wide settings) Maintenance mode (keep door unlocked and ignore all access events) Yes
Standard grant time Yes1
Extended grant time Yes
Entry time (Standard/Extended)2 No
Door relock - options Limited3
When door is unlocked by schedule - options Online
Door held - options Yes
Door forced open - options Limited4
Unlock schedules Yes
Request to exit (REX) options  
Unlock on REX (On/Off) Yes
Time to ignore REX after granting access (in seconds) Online
Ignore REX events while door is open (On/Off) Online
Time to ignore REX after door closes (in seconds) Online
Visitor escort and two-person rule  
Maximum delay between card presentation (in seconds) No
Enforce two-person rule (On/Off) on Door side No
Manual actions on doors in Security Desk5 Manually unlock doors Yes
Reader shunting (activate/deactivate reader) Yes
Override unlock schedules Yes
Live event monitoring in Security Desk Module running state (Online, Offline) Yes
AC fail Limited6
Battery fail (Low battery) Yes
Door open/closed Yes
Door locked/unlocked Yes
Door forced open Yes
Door held open for too long Yes
Duress PIN No
Deadbolt (Secured, Released) No
Key override Limited7
Area restrictions (for secured areas) Minimum security clearance (part of threat level management) No
Visitor escort rule (On/Off) No
Interlock No
Hard (log and deny access on Antipassback violation) No
Presence timeout (forget area presence after a certain delay) No
Strict (antipassback checked on both area entrance and exit) No
On schedule No
Max occupancy No
Global antipassback No
First-person-in rule  
Enforce on door unlock schedule No
Enforce on access rules No
Elevator control Elevators Not applicable
Zone management I/O zone No
Hardware zone No

1 The maximum supported value is 255 seconds.

2 Security Center requires an entry sensor to accurately detect entry into an area. In the absence of the entry sensor, Security Center uses the door sensor, and the Entry detected event is generated when the door sensor is triggered. In the absence of both sensors, Security Center generates the Entry assumed event when access is granted.

3 A door that is configured to relock after opening with a non-zero timeout will relock after the grant time expires or on close, whichever occurs first. The set timeout is not taken into account. With the Relock on close option, the door relocks either when the door closes or at the end of the grant time (whichever comes first).

4 For the Reader buzzer behavior setting, the options Suppressed and Suppressed when door closes are supported in both online and offline operation modes. The option Suppressed when access is granted is treated as Suppressed when door closes.

5 The Synergis™ unit must be connected to the Access Manager.

6 Not applicable for NDE and LE locks.

7AD series locks only.