Supported access control features for Assa Abloy IP lock integration with Synergis™ Softwire 11.2 - Synergis™ Softwire 11.2

Synergis™ Softwire Integration Guide 11.2

Applies to
Synergis™ Softwire 11.2
Last updated
Content type
Guides > Integration guides
Synergis™ Softwire

Not all Security Center access control features are supported with the integration of Assa Abloy IP locks.

The Assa Abloy IP lock integration supports the following Security Center access control features.
The following is the legend for some common values found in the Supported column:
Feature is supported by this integration.
Part of the feature is not supported.
Feature is not supported by this integration.
Feature is supported only when the interface module is connected to the Synergis™ unit.
Not applicable
Feature does not apply to this integration.
Feature group Security Center feature Supported
Door behavior settings (overrides the Synergis™ unit-wide settings) Maintenance mode (keep door unlocked and ignore all access events) PoE only
Standard grant time Yes
Extended grant time Yes
Entry time (Standard/Extended)1 No
Door relock - options Not applicable
When door is unlocked by schedule - options Yes
Door held - options Yes
Door forced open - options Yes
Unlock schedules Yes
Request to exit (REX) options  
Unlock on REX (On/Off) No
Time to ignore REX after granting access (in seconds) No
Ignore REX events while door is open (On/Off) No
Time to ignore REX after door closes (in seconds) No
Visitor escort and two-person rule  
Maximum delay between card presentation (in seconds) No
Enforce two-person rule (On/Off) on Door side No
Manual actions on doors in Security Desk2 Manually unlock doors PoE only
Reader shunting (activate/deactivate reader) No
Override unlock schedules Limited3
Live event monitoring in Security Desk4 Module running state (Online, Offline) Yes5
AC fail Not applicable
Battery fail (Low battery) Yes
Door open/closed Limited6
Door locked/unlocked Limited6
Door forced open Yes
Door held open for too long Limited7
Duress PIN No
Deadbolt (Secured, Released) PoE only
Key override No
Area restrictions (for secured areas) Minimum security clearance (part of threat level management) No8
Visitor escort rule (On/Off) No
Interlock No
Antipassback No
Max occupancy No
First-person-in rule No
Elevator control Elevators Not applicable
Zone management I/O zone Not applicable
Hardware zone Not applicable

1 Security Center requires an entry sensor to accurately detect entry into an area. In the absence of the entry sensor, Security Center uses the door sensor, and the Entry detected event is generated when the door sensor is triggered. In the absence of both sensors, Security Center generates the Entry assumed event when access is granted.

2 The Synergis™ unit must be connected to the Access Manager.

3 For WiFi locks, the command is only applied on the next radio contact.

4 No live event from WiFi locks. The events are only available after the next radio contact.

5 WiFi locks are considered offline only after the periodic radio contact + 5 min. is missed.

6 Door open and door closed events are generated only with PoE locks.

7 The timeout value set in Config Tool for triggering Door open too long events cannot exceed 4 minutes 15 seconds (or 255 seconds). Any value set higher than 255 seconds will be set to 255 seconds in the Synergis™ unit.

8 Security clearance has no effect on the access permissions of the cardholders but it does make the locks following a Security Center unlock schedule go into a locked state if security clearance is set below 7.