Supported access control features for Axis controller integration with Synergis™ Softwire 11.2 - Synergis™ Softwire 11.2

Synergis™ Softwire Integration Guide 11.2

Applies to
Synergis™ Softwire 11.2
Last updated
Content type
Guides > Integration guides
Synergis™ Softwire

Not all Security Center access control features are supported with the integration of Axis controllers.

The Axis controller integration supports the following Security Center access control features.
The following is the legend for some common values found in the Supported column:
Feature is supported by this integration.
Part of the feature is not supported.
Feature is not supported by this integration.
Feature is supported only when the interface module is connected to the Synergis™ unit.
Not applicable
Feature does not apply to this integration.
Feature group Security Center feature Default Autonomous
Door behavior settings (overrides the Synergis™ unit-wide settings) Maintenance mode (keep door unlocked and ignore all access events) Yes Yes
Standard grant time Yes Yes
Extended grant time Yes Yes
Entry time (Standard/Extended)1 Not applicable Not applicable
Door relock - options Limited2 Limited2
When door is unlocked by schedule - options Yes Yes
Door held - options Online Limited3
Door forced open - options Online Limited3
Unlock schedules Yes Yes
Request to exit (REX) options    
Unlock on REX (On/Off) Yes Limited4
Time to ignore REX after granting access (in seconds) Not applicable Not applicable
Ignore REX events while door is open (On/Off) Not applicable Not applicable
Time to ignore REX after door closes (in seconds) Not applicable Not applicable
Visitor escort and two-person rule    
Maximum delay between card presentation (in seconds) Online No
Enforce two-person rule (On/Off) on Door side Online No
Manual actions on doors in Security Desk5 Manually unlock doors Yes Yes
Reader shunting (activate/deactivate reader) Online No
Override unlock schedules Yes Yes
Live event monitoring in Security Desk Module running state (Online, Offline) Yes Yes
AC fail Not applicable Not applicable
Battery fail (Low battery) Not applicable Not applicable
Door open/closed Yes Yes6
Door locked/unlocked Yes Yes7
Door forced open Yes Yes
Door held open for too long Yes Yes
Duress PIN No No
Area restrictions (for secured areas) Minimum security clearance (part of threat level management) Online No
Visitor escort rule (On/Off) Online No
Interlock Online No
Hard (log and deny access on Antipassback violation) Online No
Presence timeout (forget area presence after a certain delay) Online No
Strict (antipassback checked on both area entrance and exit) Online No
On schedule Online No
Max occupancy Online No
Global antipassback Online No
First-person-in rule    
Enforce on door unlock schedule Online No
Enforce on access rules Online No
Elevator control Elevators No No
Zone management I/O zone No No
Hardware zone No No

1 Security Center requires an entry sensor to accurately detect entry into an area. In the absence of the entry sensor, Security Center uses the door sensor, and the Entry detected event is generated when the door sensor is triggered. In the absence of both sensors, Security Center generates the Entry assumed event when access is granted.

2 With the Relock after opening option, the delay is always 0 seconds.

3 The Reader buzzer behavior options are not supported.

4 When the Axis unit is running in autonomous mode, REX input activation does not unlock the door unless the REX is on a door side.

5 The Synergis™ unit must be connected to the Access Manager.

6 Multiple door sensors per door is not supported.

7 Multiple door lock outputs per door is not supported.