Supported access control features for DDS controller integration with Synergis™ Softwire 11.2 - Synergis™ Softwire 11.2

Synergis™ Softwire Integration Guide 11.2

Applies to
Synergis™ Softwire 11.2
Last updated
Content type

Not all Security Center access control features are supported with the integration of DDS controllers.

DDS integration supports the following Security Center access control features.
The following is the legend for some common values found in the Supported column:
Feature is supported by this integration.
Part of the feature is not supported.
Feature is not supported by this integration.
Feature is supported only when the interface module is connected to the Synergis™ unit.
Not applicable
Feature does not apply to this integration.
Feature group Security Center feature Supported
Door behavior settings (overrides the Synergis™ unit-wide settings) Maintenance mode (keep door unlocked and ignore all access events) Online
Standard grant time Yes
Extended grant time Online
Entry time (Standard/Extended)1 Online
Door relock - options Yes
When door is unlocked by schedule - options Yes
Door held - options Yes
Door forced open - options Limited2
Unlock schedules Online
Request to exit (REX) options  
Unlock on REX (On/Off) Yes
Time to ignore REX after granting access (in seconds) Yes
Ignore REX events while door is open (On/Off) Yes
Time to ignore REX after door closes (in seconds) Online
Visitor escort and two-person rule  
Maximum delay between card presentation (in seconds) No
Enforce two-person rule (On/Off) on Door side No
Manual actions on doors in Security Desk3 Manually unlock doors Yes
Reader shunting (activate/deactivate reader) No
Override unlock schedules Online
Live event monitoring in Security Desk Module running state (Online, Offline) Yes
AC fail No
Battery fail (Low battery) No
Door open/closed Yes
Door locked/unlocked Yes
Door forced open Yes
Door held open for too long Yes
Duress PIN No
Area restrictions (for secured areas) Minimum security clearance (part of threat level management) Online
Visitor escort rule (On/Off) No
Interlock Online
Hard (log and deny access on Antipassback violation) Online4
Presence timeout (forget area presence after a certain delay) Online
Strict (antipassback checked on both area entrance and exit) Online
On schedule Online
Max occupancy Online
Global antipassback Online
First-person-in rule  
Enforce on door unlock schedule No
Enforce on access rules No
Elevator control Elevators Online
Zone management I/O zone Online
Hardware zone  
Zone arming input Online5
Zone arming schedule Online
Zone arming and entry delays Online
Zone I/O linking Online
Countdown buzzer Online

1 Security Center requires an entry sensor to accurately detect entry into an area. In the absence of the entry sensor, Security Center uses the door sensor, and the Entry detected event is generated when the door sensor is triggered. In the absence of both sensors, Security Center generates the Entry assumed event when access is granted.

2 The Reader buzzer behavior options are only supported with online operations.

3 The Synergis™ unit must be connected to the Access Manager.

4 Not recommended for Card-In/REX-Out doors because a cardholder's presence in the area cannot be verified.

5 The zone inputs must not be configured on a door.