Supported access control features for Synergis™ IX with Synergis™ Softwire 11.2 - Synergis™ Softwire 11.2

Synergis™ Softwire Integration Guide 11.2

Applies to
Synergis™ Softwire 11.2
Last updated
Content type
Guides > Integration guides
Synergis™ Softwire
Integration guides

Not all Security Center access control features are supported with the integration of Synergis™ IX controllers.

Synergis™ IX integration supports the following Security Center access control features.
The following is the legend for some common values found in the Supported column:
Feature is supported by this integration.
Part of the feature is not supported.
Feature is not supported by this integration.
Feature is supported only when the interface module is connected to the Synergis™ unit.
Not applicable
Feature does not apply to this integration.
Feature group Security Center feature Supported
Door behavior settings (overrides the Synergis™ unit-wide settings) Maintenance mode (keep door unlocked and ignore all access events) Yes
Standard grant time Yes
Extended grant time Yes
Entry time (Standard/Extended)1 Yes
Door relock - options Yes2
When door is unlocked by schedule - options Online
Door held - options Yes
Door forced open - options Limited3
Unlock schedules Yes
Request to exit (REX) options  
Unlock on REX (On/Off) Yes
Time to ignore REX after granting access (in seconds) No
Ignore REX events while door is open (On/Off) No
Time to ignore REX after door closes (in seconds) No
Visitor escort and two-person rule  
Maximum delay between card presentation (in seconds) No
Enforce two-person rule (On/Off) on Door side No
Manual actions on doors in Security Desk3 Manually unlock doors Yes
Reader shunting (activate/deactivate reader) No
Override unlock schedules Yes
Live event monitoring in Security Desk Module running state (Online, Offline) Yes
AC fail No
Battery fail (Low battery) No
Door open/closed Yes
Door locked/unlocked Yes
Door forced open Yes
Door held open for too long Yes
Duress PIN Yes
Area restrictions (for secured areas) Minimum security clearance (part of threat level management) No
Visitor escort rule (On/Off) No
Interlock Limited4
Hard (log and deny access on Antipassback violation) No
Presence timeout (forget area presence after a certain delay) No
Strict (antipassback checked on both area entrance and exit) No
On schedule No
Max occupancy No
Global antipassback No
First-person-in rule  
Enforce on door unlock schedule No
Enforce on access rules No
Elevator control Elevators No
Output device Trigger output on access control unit No
Zone management I/O zone No
Hardware zone  
Zone arming input No
Zone arming schedule No
Zone arming and entry delays No
Zone I/O linking No
Countdown buzzer No

1 Security Center requires an entry sensor to accurately detect entry into an area. In the absence of the entry sensor, Security Center uses the door sensor, and the Entry detected event is generated when the door sensor is triggered. In the absence of both sensors, Security Center generates the Entry assumed event when access is granted.

2 For the <delay> after opening option, if the specified delay is greater than 0 seconds, the door relocks after the grant time expires or after the delay, whichever comes first. For the On close option, the door relocks after the grant time expires or the door closes, whichever comes first.

3 The Reader buzzer behavior, the Suppressed option when access is granted is not supported.

4 The override and lockdown inputs are not supported.