About Assa Abloy IP Cx lock support for 10,000 credentials - Synergis™ Softwire 11.3

Synergis™ Softwire Integration Guide 11.3

Applies to
Synergis™ Softwire 11.3
Last updated
2023-04-03
Content type
Guides > Integration guides
Language
English
Product
Synergis™ Softwire
Version
11.3

Cx type locks can now support up to 10,000 credentials in offline mode.

Requirements

The minimum required Synergis™ appliance firmware is 10.6 GA.

Lock online with Synergis™ Cloud Link

When a valid credential is one of the 10,000 stored on the lock:

  • The Access Granted decision is taken by the lock.
  • The reader's LED turns green and the door unlocks (default 5 seconds).

When a valid credential is not one of the 10,000 stored on the lock:

  • The Access Granted decision is taken by the Synergis™ Cloud Link unit through reader host lookup.
  • The reader's LED turns red for 1 second, then turns green and the door unlocks (default 5 seconds).

Lock offline with Synergis™ Cloud Link

Only the 10,000 credentials stored on the lock are granted access.

Lock synchronization above 10,000 credentials

Synchronization between the Synergis™ Cloud Link unit and Assa Abloy IP Cx locks continues to work when the 10,000-credential limit is exceeded. For example, schedule changes are still synchronized and credentials can be removed.

Approximate synchronization time for 10,000 credentials:
  • 1 lock per Synergis™ Cloud Link unit takes 20 minutes.
  • 128 locks per Synergis™ Cloud Link unit takes 16 hours and 46 minutes.

For wireless locks, configure the Radio wake-up schedule so that no more than 20 locks connect at the same time.