About OSDP reader support with Synergis™ IX - Synergis™ Softwire 11.3

Synergis™ Softwire Integration Guide 11.3

Applies to
Synergis™ Softwire 11.3
Last updated
2023-04-03
Content type
Guides > Integration guides
Language
English
Product
Synergis™ Softwire
Version
11.3

Synergis™ IX hybrid controllers and reader expanders support OSDP readers.

Requirements and supported devices

Synergis™ Softwire 11.2 or later is required.

OSDP readers are supported through Synergis™ IX hybrid controllers and reader expanders:

Hybrid controllers running 4.00_649_L1C3 or later:
  • SY-SIX-CTRL-DIN
  • SY-SIX-CTRL-DIN-1D
NOTE: The minimum required versions to use OSDP readers with 64-bit credentials are controller firmware 4.00 864 L05A and Synergis™ Softwire 11.3.2.
Reader expanders running 1.12.585 L021 or later:
  • SY-SIX-HRDM-DIN
  • SY-SIX-RDM2-DIN-485
OSDP readers:
  • HID signo readers
  • Synergis™ IX OSDP readers

How it works

Up to two readers are supported on each reader port on the Synergis™ IX controller. For each OSDP reader, you must create a Smart Reader in the Synergis™ IX Portal. As of Synergis™ Softwire 11.3.2, you must use the Custom Credential format to configure Smart Readers.

If you connect two readers to the same port, you must configure Genetec RS485 as the network type on the reader port through the Synergis™ IX Portal so that both readers can be displayed in Config Tool.

Known issues

Support for OSDP readers with Synergis™ IX has the following known issues:

  • The following options are hidden for smart readers connected through an RS-485 reader port, but can be configured by temporarily switching the Expander Port to Ethernet:
    • Keypad to Use for PINs
    • Reader Arming Mode (ArmArea on 2 Reads option only)
  • The following options are not functional with OSDP readers:
    • Reader Arming Mode (all options except for ArmArea on 2 Reads)
    • Allow Reading Open/Unlocked
    • Arm User Area
  • The Disable Green LED Processing option does not function for OSDP or RS-485 readers.
  • Offline operations are currently not supported for OSDP readers.
  • Tamper state is not supported for OSDP readers.