About Assa Abloy IP Cx lock support for 10,000 credentials - Synergis Softwire 11.4.3

Synergis™ Softwire Integration Guide 11.4.3

Product
Synergis™ Softwire
Content type
Guides > Integration guides
Version
11.4
Release
11.4.3
Language
English
Last updated
2024-04-10

Cx type locks can now support up to 10,000 credentials in offline mode.

Requirements

The minimum required Synergis™ appliance firmware is 10.6 GA.

Lock online with Synergis™ Cloud Link

When a valid credential is one of the 10,000 stored on the lock:

  • The Access Granted decision is taken by the lock.
  • The reader's LED turns green and the door unlocks (default 5 seconds).

When a valid credential is not one of the 10,000 stored on the lock:

  • The Access Granted decision is taken by the Synergis Cloud Link unit through reader host lookup.
  • The reader's LED turns red for 1 second, then turns green and the door unlocks (default 5 seconds).

Lock offline with Synergis Cloud Link

Only the 10,000 credentials stored on the lock are granted access.

Lock synchronization above 10,000 credentials

Synchronization between the Synergis Cloud Link unit and Assa Abloy IP Cx locks continues to work when the 10,000-credential limit is exceeded. For example, schedule changes are still synchronized and credentials can be removed.

Approximate synchronization time for 10,000 credentials:
  • 1 lock per Synergis Cloud Link unit takes 20 minutes.
  • 128 locks per Synergis Cloud Link unit takes 16 hours and 46 minutes.

For wireless locks, configure the Radio wake-up schedule so that no more than 20 locks connect at the same time.