About OSDP reader support with Synergis IX - Synergis Softwire 11.4.3

Requirements and supported devices

Synergis™ Softwire 11.2 or later is required.

OSDP readers are supported through Synergis IX hybrid controllers and reader expanders:

• HID Signo readers
• Synergis IX OSDP readers

How it works

Up to two readers are supported on each reader port on the Synergis IX controller. For each OSDP reader, you must create a smart reader in the Synergis™ IX Portal. As of Synergis Softwire 11.3.2, you must use the Custom Credential format to configure Smart Readers.

If you connect two readers to the same port, you must configure OSDP as the network type on the reader port through the Synergis IX Portal so that both readers can be displayed in Config Tool. As of controller firmware 4.00.1505_N1A3, two smart reader records are created automatically for each OSDP enabled reader port. This behavior is to accommodate connecting up to two OSDP readers (entry and exit) per port.

Known issues

Support for OSDP readers with Synergis IX has the following known issues:

• The following options are hidden for smart readers connected through an RS-485 reader port. To configure them, temporarily switch the expander port to Ethernet:
  • Keypad to Use for PINs
  • Reader Arming Mode (ArmArea on 2 Reads option only)
• The following options are not functional with OSDP readers:
  • Reader Arming Mode (All options except for ArmArea on 2 Reads)
  • Allow Reading Open/Unlocked
  • Arm User Area
• The Disable Green LED Processing option does not function for OSDP or RS-485 readers.
• Offline operations are currently not supported for OSDP readers.
• Tamper state is not supported for OSDP readers.