BEST Wi-Q lock integration requires a Mercury LP4502 controller. If the locks are disconnected from their controller, the locks cannot grant access or store offline events. However, the mechanical key, as well as the inside handle, can still be used to open the door.
- Yes
- Synergis Softwire supports the feature and the interface module offers it.
- No
- Synergis Softwire does not support the feature, but the interface module offers it.
- Not applicable
- The interface module does not offer the feature.
| Features | Supported |
|---|---|
| General characteristics | |
| Category of interface module | Electronic lock |
| Communication protocol | WiFi and IP |
| Encrypted communication | Yes |
| Online operation (connected to the Synergis unit) | |
| Standalone mode | Yes |
| Supervised mode | No |
| Dependent mode | No |
| Offline operation (no connection to the Synergis unit) | |
| Standalone mode | Yes |
| Degraded mode | No |
| Wireless operation | |
| Contact the Synergis unit on event | On read |
| Polling interval | Yes |
| Scheduled radio contact (Status report interval) | 10 seconds to 24 hours |
| Battery checks | Yes |
| Power fail lock settings (Fail Safe/Fail Secure) | No |
| Scalability | |
| Maximum number of offline events 1 |
|
| Maximum number of credentials (for autonomous decision making) |
|
| Maximum credential length (in bits) |
|
| Maximum number of interface modules per Synergis unit RS-485 channel |
|
| Recommended maximum number of interface modules per Synergis unit | Not applicable3 |
1 BEST Wi-Q locks cannot differentiate the type of credentials used to unlock a door. All access events are reported as card events.
2 The maximum is 64 including the Mercury LP4502 controller's two onboard readers.
3 In the BEST Wi-Q lock integration, it is the Mercury controller that is viewed as the interface module, not the BEST Wi-Q lock. For the recommended number of Mercury EP or LP controllers per Synergis™ unit, see Supported Mercury controller features in Synergis Softwire 11.4.3.