BEST Wi-Q locks are supported through Mercury LP4502 controllers using the Over-Watch plugin. For this integration, the Mercury controllers are viewed as interface modules, and the BEST Wi-Q locks are viewed as non-intelligent devices.
Synergis™ Softwire
11.4.3 supports the following hardware devices:
| Model | Description | Minimum compatible versions |
|---|---|---|
| WQX-WAC wireless access controller | WQX-WAC wireless access controller. Each Mercury LP4502 controller supports up to 60 readers, including two onboard reader ports, which can each support two OSDP readers. Each WAC uses up one Mercury reader. |
|
| 9KQ cylindrical lock | Wireless electronic cylindrical lock. Each Mercury LP4502 controller supports up to 60 readers, including two onboard reader ports, which can each support two OSDP readers. Each lock uses up one Mercury reader. |
|
| WQXM-PG gateway | The BEST Wi-Q gateway enables bi-directional communication between the locks
and Mercury LP4502 controller. The gateway decides which credentials are pushed to
the locks.
|
|
Limitations
- Mercury native area control cannot be enabled when using the BEST Wi-Q integration.