Not all Synergis™ appliance features are supported with the integration of DDS controllers.
The DDS controller integration supports the following Synergis™ Appliance Portal and
Synergis™ Softwire features. For a description of these features, see Interface tour of the Synergis Appliance Portal.
| Synergis Appliance Portal and firmware features | Supported |
|---|---|
| Hardware configuration (pre-staging capability) 1 | |
| Manual enrollment (Add hardware dialog box) | RS-485 only |
| Automatic enrollment (Scan button) | RS-485 only |
| Property configuration | RS-485 only |
| Configuration cloning (Clone button) | RS-485 only |
| I/O diagnostics (live monitoring of inputs, relays, and readers) | Yes |
| Interface module firmware display | No |
| Interface module firmware upgrade | Automatic |
| Double-badge activation | Online |
| Access control behavior (Synergis unit-wide settings) 2 | |
| Interlock setting (Single door unlock or Single door open) | Online |
| Do not generate Door open too long events when door is unrestricted | Yes |
| Reader setting (Card only) | Yes |
| PIN supported | No |
1 IP controllers must be enrolled through a different set of web pages than the Synergis Appliance Portal. See Enrolling DDS IP controllers.
2 The door behavior settings are overwritten by the individual door settings configured in Security Center.