BEST Wi-Q integration overview - Synergis Softwire 11.5.3

Synergis™ Softwire Integration Guide 11.5.3

Product
Synergis Softwire
Content type
Guides > Integration guides
Version
11.5
Release
11.5.3
ft:locale
en-US
Last updated
2025-01-23

BEST Wi-Q locks and wireless access controllers communicate over IP with a BEST Wi-Q gateway, which communicates with a Mercury LP4502 controller running the Mercury Over-Watch plugin. The controller then communicates with the Synergis™ Cloud Link unit over IP.

The following diagram shows how the Synergis Cloud Link unit communicates with the BEST Wi-Q locks.
Architecture diagram for the BEST Wi-Q lock integration.