Supported Allegion Schlage locks in Synergis Softwire 11.5.3 - Synergis Softwire 11.5.3

Synergis™ Softwire Integration Guide 11.5.3

Product
Synergis Softwire
Content type
Guides > Integration guides
Version
11.5
Release
11.5.3
ft:locale
en-US
Last updated
2025-01-23

Integration of Allegion Schlage AD, LE, and NDE Series locks through Mercury require a Mercury EP, LP, MP, or Honeywell controller. For this integration, Mercury controllers are viewed as interface modules, and the AD, LE, and NDE Series locks are viewed as non-intelligent devices.

Synergis™ Softwire 11.5.3 supports the following hardware devices:
Model Description Minimum compatible versions
IP controllers A Mercury or Honeywell controller must act as an interface module between the Synergis™ unit and the AD, LE, and NDE Series locks.
The supported controller models are:
  • Mercury EP1501, LP1501, and MP1501 controllers with expansion board, supporting up to 8 AD-300 locks or 16 AD-400 locks; or 16 LE or NDE locks1
  • Mercury EP1502, LP1502, and MP1502 controllers supporting up to 8 AD-300 locks or 64 AD-400 locks; or 64 LE or NDE locks1
  • Mercury EP2500, LP2500, MP2500, EP4502, LP4502, and MP4502 controllers supporting up to 16 AD-300 locks or 64 AD-400 locks; or 64 LE or NDE locks1
  • Honeywell PW6K1IC and PRO32IC controllers supporting up to 16 AD-300 locks or 64 AD-400 locks; or 64 LE or NDE locks1

See also Supported Mercury firmware versions in Synergis Softwire 11.5.3.

  • Mercury EP1501, EP2500, and Honeywell PW6K1IC:
    • Security Center 5.8
    • Synergis Softwire 10.2
  • Mercury LP1501 and LP2500:
    • Security Center 5.8
    • Synergis Softwire 10.10
  • Mercury EP1502, LP1502, EP4502, LP4502, and Honeywell PRO32IC:
    • Security Center 5.9.0.0
    • Synergis Softwire 10.11
  • Mercury MP1502 and MP4502:
    • Security Center 5.12.1.0
    • Synergis Softwire 11.5.3
  • Mercury MP1501 and MP2500:
    • Security Center 5.12.1.0
    • Synergis Softwire 11.5.3
AD-300 Allegion Schlage AD-300 hardwired electronic lock with an RS-485 interface. Must be connected to an EP, LP, or MP controller. See the AD-300 datasheet.
  • Security Center 5.8
  • Synergis Softwire 10.2
AD-400 Allegion Schlage AD-400 wireless electronic lock. Requires the PIM400 wireless communication module to connect to the Mercury controller. See the AD-400 datasheet.
  • Security Center 5.8
  • Synergis Softwire 10.2
PIM400-485 Allegion Schlage PIM400-485 is an RS-485 communication module, capable of connecting up to 16 AD-400 wireless locks to a Mercury controller. See the PIM400-485 datasheet and wiring diagram. Up to 8 PIM400-485 modules can be connected per RS-485 data line.
  • Security Center 5.8
  • Synergis Softwire 10.2
PIM400-1501 Allegion Schlage PIM400-1501 is a PIM-485 module pre-wired to a Mercury EP1501, LP1501, or MP1501 controller. See the PIM400-1501 datasheet and wiring diagram.
  • Security Center 5.8
  • Synergis Softwire 10.2
WPR400 Allegion Schlage WPR400 is a Wireless Portable Reader that uses the same credential reader modules offered with an AD Series electronic lock. WPR400 is represented as an AD-400 lock in Security Center. Requires the PIM400-485 to connect to the Mercury controller.
  • Security Center 5.8
  • Synergis Softwire 10.2
WRI400 Allegion Schlage WRI400 is a Wireless Reader Interface that is represented as an AD-400 lock in Security Center. WRI400 provides wireless connectivity to one reader2, door strike, door monitor, request-to-exit, and reader tamper. Requires the PIM400-485 to connect to the Mercury controller.
  • Security Center 5.8
  • Synergis Softwire 10.2
LE (legacy and model B)3 Allegion Schlage LE wireless electronic lock. Requires an ENGAGE Gateway to connect to a Mercury controller. The lock connects to the gateway over Bluetooth, then the gateway connects to the Mercury controller directly by an RS-485 interface.
  • Security Center 5.8
  • Synergis Softwire 10.6
NDE (legacy and model B)3 Allegion Schlage NDE wireless electronic cylindrical lock. Requires an ENGAGE Gateway to connect to a Mercury controller. The lock connects to the gateway over Bluetooth, then the gateway connects to the Mercury controller directly by an RS-485 interface.
  • Security Center 5.8
  • Synergis Softwire 10.6
ENGAGE Gateway Allegion Schlage ENGAGE Gateway includes support for RS-485 communication module, capable of connecting up to 10 NDE or LE wireless locks to a Mercury controller. See the ENGAGE Gateway datasheet. Up to 8 ENGAGE Gateways can be connected per RS-485 data line.
  • Security Center 5.8
  • Synergis Softwire 10.6

1 You can mix and match the locks within limits. For example, a single LP2500 can control eight AD-300 locks, 20 AD-400 locks and six NDE Series locks.

2 Even though the WRI400 physically supports two readers, only one reader is supported because of a software limitation that makes the other reader port and I/O unusable.

3 Model B LE and NDE locks require Mercury LP 1.30.0 firmware or later.

RS-485 wiring instructions

When wiring an AD-300, a PIM400, or an ENGAGE Gateway module to an RS-485 bus on an EP, LP, or MP controller, wire the connectors as follows:
  • TDA- to TR+
  • TDB+ to TR-

Limitations

The Allegion Schlage AD, LE, and NDE Series lock integration has the following limitations:
  • Allegion Schlage devices and Mercury MR panels cannot be mixed on the same RS-485 bus.
  • All Allegion Schlage devices connected to the same RS-485 bus must each have a different address.
  • Door numbers cannot overlap between different locks on the same RS-485 bus, even if they are controlled by different PIM400 modules and AD-300 locks. For example, if you have a PIM400 with doors/locks 0 - 10, your next PIM400 must start with door or lock number 11 or nothing will work or come online.
  • An AD-300 lock has a door number that is the same as its RS-485 address, and cannot overlap with any doors in the range used by a PIM400 on the same bus. For example, if you have a PIM400 at address 0 with doors or locks 0 - 10, you must assign your AD-300 an address between 11 and 31.
  • All wireless locks (AD-400 locks under a PIM400; NDE and LE Locks under an ENGAGE Gateway) must have consecutive door numbers.
  • Not all AD-300 and AD-400 messages and features are supported. The following lock features aren’t supported:
    • Request to enter
    • Stalled motor
    • Interior push button
    • Deadbolt switch position
    • Latch bolt
  • Inputs on AD-300 and AD-400 locks aren’t configurable. This feature isn’t supported by the hardware.
  • Manual unlock and relock commands can take more time than expected to be executed. This is because these commands rely on a Wake on Radio (WoR) message for which the timing isn’t precise.