Supported Mercury controller features in Synergis Softwire 11.5.3 - Synergis Softwire 11.5.3

Synergis™ Softwire Integration Guide 11.5.3
Product
Synergis Softwire
Content type
Guides > Integration guides
Version
11.5
Release
11.5.3
ft:locale
en-US
Last updated
2025-01-23

Interface modules come in all shapes and sizes and offer a wide range of features. Synergis™ Softwire supports most of the common features found on the market.

Synergis Softwire 11.5.3 supports the following Mercury controller features.
The following is the legend for some common values found in the Supported column:
Yes
Synergis Softwire supports the feature and the interface module offers it.
No
Synergis Softwire does not support the feature, but the interface module offers it.
Not applicable
The interface module does not offer the feature.
Features Supported
General characteristics  
Category of interface module (EP, LP, MP, and M5-IC) Intelligent controller
Communication protocol IP only
Encrypted communication Yes1
Online operation (connected to the Synergis unit)  
Standalone mode Not applicable
Supervised mode No
Dependent mode Yes
Offline operation (no connection to the Synergis unit)  
Standalone mode Yes
Degraded mode 7 Not applicable
Reader communication protocols  
Wiegand Yes
OSDP Yes
OSDP (Secure Channel) Yes2
Clock and Data (Magnetic Stripe), also known as ABA format Yes
F2F Yes
Proprietary Not applicable
Scalability  
Maximum number of offline events 50,0003
Maximum number of credentials (for autonomous decision making) 600,0006
Maximum credential length (in bits) 644
Maximum number of interface modules per Synergis unit RS-485 channel Not applicable
Recommended maximum number of interface modules per Synergis unit 32 controllers, 256 readers5

1 Encryption is mandatory with Synergis Softwire 10.2 and later.

2 The OSDP (Secure Channel) reader must be paired to a reader port on the controller. The certified readers are: HID multiCLASS SE RP40, Allegion aptiQ MT15-485, and Nexus Cidron SC9100-MD-MP-VG2. Other models might also work.

3 There is not always a one-to-one match between an offline log entry and a Security Center event. Mercury controllers are limited to 50,000 offline log entries.

4 The credential limit of the default configuration. Up to eight different credential lengths are supported.

5 There are two values that limit the number of controllers you can connect to the appliance:
  • The maximum number of controllers you can connect to the appliance
  • The maximum number of controlled readers
Synergis™ Cloud Link, SV-32, SV-100, and SV-300 support up to the following number of Mercury controllers and controlled readers:
  • Sixteen controllers and 128 readers in Security Center 5.4 and earlier
  • Thirty-two controllers and 256 readers in Security Center 5.5 and later
Also, each Mercury controller is limited in the number of Mercury access control readers (ACRs) it supports. EP1501, LP1501, and MP1501 controllers support up to 17 ACRs. For other EP, LP, or MP controllers, the limit is 64. The formula for per-controller ACR count is:
  • One ACR per door with at least one reader
  • One ACR per door with at least one door monitor input
  • One ACR per door with at least one door lock output
  • Two ACRs per door with two readers (card-in/card-out)
  • One ACR per elevator with one reader

6 Applies to EP2500, LP2500, MP2500, EP4502, LP4502, and MP4502. EP and LP controllers require Security Center 5.10 or later and MP controllers require 5.12.1.0 or later. EP1501, LP1501, MP1501, EP1502, LP1502, and MP1502 support up to 250,000. M5-IC and MS-ICS support up to 560,000.

7 Degraded mode in this context doesn’t refer to Mercury's degraded mode where the downstream panel is disconnected from the Mercury controller. Mercury's degraded mode isn’t supported.

Degraded mode in this context doesn’t refer to Mercury's degraded mode where the downstream panel is disconnected from the Mercury controller.