To benefit from all the features of this integration, the firmware for the controllers must fall within a specific range.
Mercury controller firmware
| Model | Minimum | Recommended |
|---|---|---|
| MP1501, MP2500 | 2.2.0 | 2.2.0 |
| MP1502, MP4502 | 2.1.0 | 2.1.0 |
| LP1501, LP1502, LP2500, LP4502 | 1.31.0 | 2.1.01 |
| EP1501, EP1502, EP2500 | 1.19.42, 3 | 1.29.1 |
| EP4502 | 1.20.92 | 1.29.7 |
| M5-IC | 1.19.42, 3 | 1.29.2 |
| MS-ICS | 1.22.92 | 1.29.1 |
1 Upgrading to version 2.1.0 can take up to an hour and you can’t downgrade from that version.
- 1.22.9 if the reader is connected directly to the EP controller
- The minimum firmware version for an LP controller
- 1.23.6 if the reader is connected to a downstream red SIOv3 MR50 or MR52
- 1.5.9 for MR51e and boot firmware version 1.1.4 Boot firmware is not field-upgradable; units with earlier boot firmware must be replaced.
Upgrading Mercury controllers from the Synergis™ Appliance Portal does not upgrade the connected sub-panels.
3 Firmware version 1.19.4 has a bug that requires the F2F readers to be connected differently as a workaround. The bug is fixed in version 1.20.7. If you upgrade your controllers to the new version, reconnect your F2F readers accordingly.
Mercury downstream panel firmware
| Model | Minimum | Recommended |
|---|---|---|
| MR51e | 1.4.2 | 1.8.4 |
| MR52-S2 | 1.59.0 | 1.59.0 |
| MR52-S31 1 | 3.22.4 | 3.22.6 |
| MR62e | 3.21.12 | 3.21.12 |
1 MR52-S3 and MR52-S3B are both supported. There’s no distinction between the two in the integration with Synergis Softwire.