Retrieving hardware pointers - Synergis™ Softwire 10.5 and later

Synergis™ Softwire Primitive Rule Technote

Applies to
Synergis™ Softwire 10.5 and later
Last updated
2021-10-08
Content type
Guides > Technotes
Language
English (United States)
Product line
Synergis > Synergis™ Softwire

For some primitive rule events or actions, you must retrieve the hardware pointer related to a relay or reader from the Synergis™ portal.

Procedure

To retrieve the hardware pointer of a reader or relay for Synergis™ Softwire 11.0 and later:

  1. Log on to Synergis™ Appliance Portal.
  2. Click Configuration > Hardware.
  3. Click Advanced: Hardware pointers.
    The Hardware Pointers sub-page is displayed. All devices managed by the unit are listed on this page.
  4. Search the list for the desired target output device, and then copy the hardware pointer string of the device.

To retrieve the hardware pointer of a reader or relay for Synergis™ Softwire versions earlier than 11.0:

  1. Log on to the legacy Synergis™ portal using the following URL:
    https://<IP address>/Advanced
    NOTE: <IP address> is the IP address of your Synergis™ unit.
  2. From the top menu, click Tools > IO diagnostics.
  3. From the side menu, click All Devices.
    All devices managed by the unit are listed on this page.
  4. Search the list for the desired target output device, and then copy the hardware pointer string of the device.

Results

The hardware pointer is copied to your clipboard.