Synergis™ Softwire 11.2.0 includes the following known issues.
Interface module | Issue | First reported in | Description |
---|---|---|---|
All | 772705 | 10.4 GA | I/O zones are not shown in the correct state if the interfaces in use are created after the Peer-to-peer option has been enabled. |
Assa Abloy IP | 956660 | 10.5 GA | When opening a door that has an assigned door sensor, no Entry detected or Entry assumed events are generated. |
Assa Abloy IP | 756219 | 10.4 GA | Cx-type locks: When a passage mode-enabled door is unlocked, it does not relock when security clearance is applied through threat level. |
Assa Abloy IP | 543039 | 10.2 GA | Px-type locks: A door that is opened during unlock passage mode relocks
immediately. Workaround: Set the
Door relock option to On
close.
|
AutoVu™ | 2693583 | 11.1.0 | SharpV: In Security Center, the License plate exact match is always true on known plate reads, even if the match is partial. |
Axis | 2426030 | 11.0.0 | The reader LED does not blink red and green while in Door Forced (DFO) or Door Held Open (DHO) alarm. |
Axis | 2341278 | 10.11 GA | Door forced open and Door held open events are not generated for readerless doors. |
Axis | 2121955 | 10.9 GA | OSDP readers configured to 115,200 bps do not produce
reads. Workaround: Set the reader to a lower bit rate.
|
Axis | 691063 | 10.4 GA | Axis A1001: If the Door forced option is disabled and the Axis controller is disconnected from the Synergis™ unit, the card reader still beeps when the door is forced open. |
Mercury | 2760561 | 11.2.0 | Card reads are delayed or misread on MR62e boards when decreasing the number of
assigned readers to logical entities. Workaround: Use the following URL:
https://[SCL IP
address]/MercuryEP/Bus/[guid]/DespecifyAllOsdpReaders.
|
Mercury | 2428574 | 11.0.0 | Schlage locks with IPB (inside push button): When monitoring locks in Security Center, there is no indication of whether Privacy mode is on or off. |
Mercury | 2355360 | 10.11 GA | When a Mercury controller reconnects to the Synergis™ unit, offline events that should be logged as Access denied: Denied by access rule are logged as Access Denied: Out of schedule instead. |
Mercury | 2222290 | 10.10 GA | When the two-person rule is in effect, a door set to either TurnstileMercury1 or TurnstileMercury2 only unlocks after every second badge. |
Mercury | 2211589 | 10.10 GA | The Maximum delay between card presentations setting from Config Tool is not applied. The value is fixed at 15 seconds for all Mercury controllers. |
Mercury | 1957467 | 10.9 GA | Mercury EP4502 with TI EntryPoint plugin and Veridt PIV reader: Presenting a valid card might trigger reader errors. |
Mercury | 1350397 | 10.6 GA | Allegion Schlage AD-400 or LE: In apartment mode, an Access granted event while the door is locked unlocks the door and set Apartment: On, but the door does not stay unlocked. |
RIO | 2698482 | 11.1.0 | Outputs assigned to a door entity generate two state change messages a few milliseconds apart for same transition. |
RIO | 2315828 | 10.11 GA | If the bus name includes spaces and ends with repeating characters, the bus
cannot be accessed. Workaround: Do not include spaces in device
names.
|
Synergis™ IX | 2762182 | 11.2.0 | Input state changes are not updated on the I/O diagnostics
page of the Synergis™ appliance
portal for Synergis™ IX controllers. Workaround: Use the Synergis™ IX unit's web
page or the Peripherals page in Config
Tool instead.
|
Synergis™ IX | 2354370 | 10.11 GA | On the Synergis™ IX unit's web page, changing the Module Type or Module Input values of Trouble Inputs might break functionality. |
Synergis™ IX | 2315882 | 10.11 GA | If no DHCP server is available on your network when the Synergis™ IX unit is powered on, the unit might not use the expected default 192.168.1.2 address. |
Synergis™ IX | 2243787 | 10.11 GA | Synergis™ IX input configuration is not
displayed or managed in Config
Tool. Workaround: Configure the input settings from the Synergis™ IX unit's web page.
|
Synergis™ IX | 2122008 | 10.11 GA | Intrusion detection area alarms must be acknowledged from the keypad of the Synergis™ IX unit, instead of from Security Desk. |
Synergis™ IX | 2158297 | 10.10 GA | When a cardholder enters a duress PIN into a Synergis™ IX intrusion keypad, the triggered duress event lacks the cardholder information. |
Synergis™ IX | 2100411 | 10.10 GA | When a door in an interlocked area denies REX or manual unlocks from Security Center due to another door being open, the reason is listed in the Synergis™ IX controller portal, but not in Security Center. |
Synergis™ IX | 2100379 | 10.10 GA | Access denied: Interlock events are not listed in Security Center. |
Synergis™ IX | 1901465 | 10.10 GA | Activating Trigger pre-alarm events and setting a Pre-alarm delay time in Security Center correctly synchronizes the pre-alarm timer to the panel, but the setting does not get enabled in the web portal, and the check box to enable the pre-alarm in the portal does not work. |