Resolved issues in Synergis™ Softwire 11.3.0 - Synergis™ Softwire 11.3.0

Synergis™ Softwire Release Notes 11.3.0

Synergis™ Softwire
Content type
Release notes
Last updated

The following issues are resolved in Synergis™ Softwire 11.3.0.

Interface module Issue Description
All 3021348 The Windows Telemetry service is enabled by default on Synergis™ Cloud Link units with production image 4.x.
All 3020661 In certain scenarios, Synergis™ Softwire events are stored offline, despite having an active Access Manager role connection.
Assa Abloy IP 2861983 Programming Assa Abloy IP locks fails when they are set to use Card or PIN and cardholders use only PINs without cards and not all the PINs are unique.
Assa Abloy IP 2683653 Passage mode on Assa Abloy IP locks must be enabled using a hidden URL.
Axis 3022353 Slow Axis unit responsiveness sometimes leads to delays in door unlocks.
Axis 2973346 OSDP readers do not give LED or sound feedback when they are in the Tamper state.
Mercury 3021919 Mercury in a hosted Synergis™ deployment: Exception schedules on Mercury-controlled elevators are not always applied.
Mercury 3018460 Mercury-controlled elevators do not generate Scheduled free access or Scheduled controlled access events in the Security Desk Monitoring task.
Mercury 2929430 You are not prompted to perform a software restart after changing the No ACR without door setting on the Mercury controller settings page of the Synergis™ Appliance Portal, even though a restart is required.
Mercury 2832010 When Mercury native area control is enabled, and the people count is reset from the Synergis™ Appliance Portal or the Security Desk People counting task while the Mercury controller is offline, the reset only happens if the unit reconnects within 60 seconds.