The following issues are resolved in Synergis™ Softwire 11.3.0.
| Interface module | Issue | Description |
|---|---|---|
| All | 3021348 | The Windows Telemetry service is enabled by default on Synergis™ Cloud Link units with production image 4.x. |
| All | 3020661 | In certain scenarios, Synergis™ Softwire events are stored offline, despite having an active Access Manager role connection. |
| Assa Abloy IP | 2861983 | Programming Assa Abloy IP locks fails when they are set to use Card or PIN and cardholders use only PINs without cards and not all the PINs are unique. |
| Assa Abloy IP | 2683653 | Passage mode on Assa Abloy IP locks must be enabled using a hidden URL. |
| Axis | 3022353 | Slow Axis unit responsiveness sometimes leads to delays in door unlocks. |
| Axis | 2973346 | OSDP readers do not give LED or sound feedback when they are in the Tamper state. |
| Mercury | 3021919 | Mercury in a hosted Synergis™ deployment: Exception schedules on Mercury-controlled elevators are not always applied. |
| Mercury | 3018460 | Mercury-controlled elevators do not generate Scheduled free access or Scheduled controlled access events in the Security Desk Monitoring task. |
| Mercury | 2929430 | You are not prompted to perform a software restart after changing the No ACR without door setting on the Mercury controller settings page of the Synergis™ Appliance Portal, even though a restart is required. |
| Mercury | 2832010 | When Mercury native area control is enabled, and the people count is reset from the Synergis™ Appliance Portal or the Security Desk People counting task while the Mercury controller is offline, the reset only happens if the unit reconnects within 60 seconds. |