The following software issues are resolved in Synergis™ Softwire 11.3.4.
| Interface module | Issue | Description |
|---|---|---|
| Allegion Schlage ENGAGE IP | 3243860 | When using Ordinal or Specific unlock schedules with Allegion Schlage wireless locks, the schedules become incorrect after a week. |
| Allegion Schlage ENGAGE IP | 3238952 | After upgrading to Synergis™ Softwire 11.3.3, Allegion Schlage wireless locks in a direct integration fail to connect. |
| Axis | 3238595 | Unlock schedules on Axis units expire after seven days, causing the doors to relock if the schedules are not refreshed by configuration changes before then. |
| Mercury | 3224584 | Allegion Schlage: Motor Fault events from Schlage locks are falsely generated in Security Desk. |
| Mercury | 3206392 | Enabling the Inhibit 'Door forced open' event option in the Synergis™ Appliance Portal does not work. |
| Mercury | 3170774 | Mercury units using the Long credential or FICAM database layout do not return the full card data, leading to Access granted and Access denied events for the same card read. |
| Synergis™ IX | 3238555 | Access denied events from OSDP readers are missing on Synergis™ IX units. |
| Synergis™ IX | 3190623 | Synergis™ IX units cannot be viewed or pinged from the Ping diagnostics page in the Synergis™ Appliance Portal. |