The following issues are resolved in Synergis™ Softwire 11.5.0.
| Interface module | Issue | Description |
|---|---|---|
| All | 3776573 | An issue with time zone conversion causes antipassback to stop working. |
| All | 3765688 | After a firmware rollback, the Synergis Softwire database is not restored correctly, causing cardholders to lose access to doors. |
| All | 3419108 | In Config Tool, on the Peripherals page of the Synergis™ unit, OSDP readers are shown as Wiegand. |
| All | 3377082 | MIFARE DESFire: After upgrading the .NET framework to a version later than 4.8 on the Synergis™ Cloud Link unit, encoding a badge in 3DES no longer works correctly in transparent mode. |
| Axis | 3343711 | Upgrading the Axis controller firmware from Config Tool shows that the upgrade failed even though it succeeded. |
| Honeywell | 3698908 | PRO42R2 and PRO32R2 downstream panels never come online after adding them under a PRO42IC controller. |
| Mercury | 3821077 | When trying to upgrade SIO boards under Mercury M5-IC controllers from the Synergis Appliance Portal or from Config Tool, the upgrade fails. |
| Mercury | 3732366 | When offline Entry detected, Entry assumed, or No entry detected events are generated, they share the same timestamp as the offline Access granted event instead of having their own timestamp. |
| Mercury | 3711995 | If you unlocked a door through double-badge activation, when you double-badge again to relock the door, the door does not relock. |
| Mercury | 3427290 | On the Mercury controller settings page in the Synergis Appliance Portal, if you change the database layout and the maximum PIN length at the same time, the PIN length is reverted to the default value of the new database layout after you restart the Synergis unit. |
| Mercury | 3424178 | After changing Mercury controller settings in the Synergis Appliance Portal, you are not always prompted to perform a software restart or controller reset when it is required for the changes to take effect. You are prompted to restart or reset for some settings that do not require it. |
| Mercury | 3410391 | After upgrading to Synergis Softwire 11.4.0, Request to exit events are not generated and cannot be generated until the Mercury controller is reset. |
| Synergis IX | 3778103 | Synergis Softwire no longer receives events from Synergis™ IX units when a session is re-initialized incorrectly after an error. |
| Synergis IX | 3767545 | When multiple doors are configured on a Synergis IX unit, and a cardholder has access to one of them, no Access denied events are generated in Security Center when the cardholder is denied access to the other doors. |