Synergis Softwire build numbers
When you open a support case or contact the Genetec™ Technical Assistance Center (GTAC), you must provide the Synergis™ Softwire firmware version.
You can find the firmware version in the Synergis™ Appliance Portal by navigating to
. The row in which the build number is listed varies depending on your version
of Synergis Softwire.Build numbers for Synergis Softwire 11
The build numbers for Synergis™ Softwire 11 are the following:
Version | Version type1 | Build number | Release date | Release notes |
---|---|---|---|---|
11.6.0 | Minor | 11.6.707.0 | 2025/01/30 | Synergis™ Softwire Release Notes 11.6.0 |
11.5.3 | Patch | 11.5.1584.0 | 2024/09/06 | Synergis™ Softwire Release Notes 11.5.3 |
11.5.2 | Patch | 11.5.1563.0 | 2024/08/06 | Synergis™ Softwire Release Notes 11.5.2 |
11.5.1 | Patch | 11.5.1562.0 | 2024/07/26 | Synergis™ Softwire Release Notes 11.5.1 |
11.5.0 | Minor | 11.5.1512.0 | 2024/05/27 | Synergis™ Softwire Release Notes 11.5.0 |
11.4.3 | Patch | 11.4.1686.0 | 2023/12/08 | Synergis™ Softwire Release Notes 11.4.3 |
11.4.2 | Patch | 11.4.1419.0 | 2023/06/20 | Synergis™ Softwire Release Notes 11.4.2 |
11.4.1 | Patch | 11.4.1314.0 | 2023/04/18 | Synergis™ Softwire Release Notes 11.4.1 |
11.4.0 | Minor | 11.4.1300.0 | 2023/03/22 | Synergis™ Softwire Release Notes 11.4.0 |
11.3.4 | Patch | 11.3.1571.0 | 2022/09/13 | Synergis™ Softwire Release Notes 11.3.4 |
11.3.3 | Patch | 11.3.1526.0 | 2022/08/11 | Synergis™ Softwire Release Notes 11.3.3 |
11.3.2b | Patch | 11.3.1450.0 | 2022/06/21 | Not available |
11.3.2 | Patch | 11.3.1438.0 | 2022/05/26 | Synergis™ Softwire Release Notes 11.3.2 |
11.3.1 | Patch | 11.3.1423.0 | 2022/05/16 | Synergis™ Softwire Release Notes 11.3.1 |
11.3.0 | Minor | 11.3.1319.0 | 2022/03/08 | Synergis™ Softwire Release Notes 11.3.0 |
11.2.2 | Patch | 11.2.927.0 | 2021/12/15 | See Synergis™ Softwire document archives |
11.2.1 | Patch | 11.2.800.0 | 2021/10/06 | See Synergis™ Softwire document archives |
11.2.0 | Minor | 11.2.674.0 | 2021/06/23 | See Synergis™ Softwire document archives |
11.1.0 | Minor | 11.1.831.0 | 2021/02/09 | See Synergis™ Softwire document archives |
11.0.1 | Patch | 11.0.1555.0 | 2020/10/19 | See Synergis™ Softwire document archives |
11.0.0 | Major | 11.0.1547.0 | 2020/09/28 | See Synergis™ Softwire document archives |
Build numbers for Synergis Softwire 10
The build numbers for Synergis™ Softwire 10 are the following:
Version and service release | Build number | Release date | Release notes |
---|---|---|---|
10.11 SR1 | 10.11.432.0 | 2020/02/14 | See Synergis™ Softwire document archives |
10.11 GA | 10.11.405.0 | 2020/01/07 | See Synergis™ Softwire document archives |
10.10 GA | 10.10.496.0 | 2019/07/23 | Not available |
10.9 SR1 | 10.9.1083.0 | - | Not available |
10.9 GA | 10.9.1061.0 | 2019/02/07 | Not available |
10.8 SR1 | 10.8.550.0 | 2018/08/17 | Not available |
10.8 GA | 10.8.487.21 | 2018/08/07 | Not available |
10.7 SR1 | 10.7.411.8 | 2018/04/26 | Not available |
10.7 GA | 10.7.411.5 | 2018/04/17 | Not available |
10.6 SR2 | 10.6.702.0 | 2018/01/30 | Not available |
10.6 SR1 | 10.6.692.0 | 2018/01/22 | Not available |
10.6 GA | 10.6.688.0 | 2018/01/15 | Not available |
10.5 SR2 | 10.5.500.29 | 2017/09/26 | Not available |
10.5 SR1 | 10.5.500.25 | 2017/09/07 | Not available |
10.5 GA | 10.5.500.4 | 2017/07/19 | Not available |
10.4 SR2 | 10.4.648.0 | 2017/05/05 | Not available |
10.4 SR1 | 10.4.589.0 | 2017/02/28 | Not available |
10.4 GA | 10.4.568.0 | 2017/01/16 | Not available |
10.3 GA | 10.3.355.0 | 2016/07/25 | Not available |
10.2 GA | 10.2.385.18 | 2016/04/19 | Not available |
10.1 SR1 | 10.1.797.0 | 2016/02/19 | Not available |
10.0 GA | 10.0.2440.0 | 2015/06/25 | Not available |
Synergis Cloud Link build numbers
When you open a support case or contact the Genetec™ Technical Assistance Center (GTAC), you must provide the Synergis™ Cloud Link firmware version.
You can find the firmware version in the Synergis™ Appliance Portal by navigating to
1 For more information about version types, visit the Product Lifecycle page on GTAP.
.NOTE: Every version of Synergis Cloud Link firmware includes a version of
Synergis™ Softwire.
Version | Version type1 | Build number | Included Synergis Softwire version | Release date | Release notes |
---|---|---|---|---|---|
3.2.0 | Minor | 3.2.409.0 | 11.6.0 | 2025/01/30 | Synergis™ Cloud Link Release Notes 3.2.0 |
3.1.2 | Patch | 3.1.855.0 | 11.5.3 | 2024/09/06 | Synergis™ Cloud Link Release Notes 3.1.2 |
3.1.1 | Patch | 3.1.837.0 | 11.5.1 | 2024/07/26 | Synergis™ Cloud Link Release Notes 3.1.1 |
3.1.0 | Minor | 3.1.759.0 | 11.5.0 | 2024/05/27 | Synergis™ Cloud Link Release Notes 3.1.0 |
3.0.2 | Patch | 3.0.508.0 | 11.4.3 | 2024/04/02 | Synergis™ Cloud Link Release Notes 3.0.2 |
3.0.1 | Patch | 3.0.400.0 | 11.4.3 | 2023/12/08 | Synergis™ Cloud Link Release Notes 3.0.1 |
3.0.0 | Major | 3.0.244.0 | 11.4.2 | 2023/06/20 | Synergis™ Cloud Link Release Notes 3.0.0 |
2.1.1 | Patch | 2.1.707.0 | 11.4.1 | 2023/04/18 | Synergis™ Cloud Link Release Notes 2.1.1 |
2.1.0 | Minor | 2.1.678.0 | 11.4.0 | 2023/03/22 | Synergis™ Cloud Link Release Notes 2.1.0 |
2.0.4 | Patch | 2.0.582.0 | 11.3.4 | 2022/09/13 | Synergis™ Cloud Link Release Notes 2.0.4 |
2.0.3 | Patch | 2.0.546.0 | 11.3.3 | 2022/08/11 | Synergis™ Cloud Link Release Notes 2.0.3 |
2.0.2 | Patch | 2.0.468.0 | 11.3.2 | 2022/05/26 | Synergis™ Cloud Link Release Notes 2.0.2 |
2.0.1 | Patch | 2.0.453.0 | 11.3.1 | 2022/04/30 | Synergis™ Cloud Link Release Notes 2.0.1 |
2.0.0 | Major | 2.0.421.0 | 11.3.0 | 2022/03/16 | Synergis™ Cloud Link Release Notes 2.0.0 |