Synergis™ Softwire and Synergis™ Cloud Link build numbers - Synergis Softwire 10.11 - 11.6 | Synergis Cloud Link 2.0 - 3.2

Product
Synergis Softwire
Content type
Compatibility matrices
Version
11.6
11.5
11.4
11.3
11.2
11.1
11.0
10.11
Language
English
Last updated
2025-01-30

Synergis Softwire build numbers

When you open a support case or contact the Genetec™ Technical Assistance Center (GTAC), you must provide the Synergis™ Softwire firmware version.

You can find the firmware version in the Synergis™ Appliance Portal by navigating to Maintenance > System status > Unit. The row in which the build number is listed varies depending on your version of Synergis Softwire.

Build numbers for Synergis Softwire 11

The build numbers for Synergis™ Softwire 11 are the following:

Version Version type1 Build number Release date Release notes
11.6.0 Minor 11.6.707.0 2025/01/30 Synergis™ Softwire Release Notes 11.6.0
11.5.3 Patch 11.5.1584.0 2024/09/06 Synergis™ Softwire Release Notes 11.5.3
11.5.2 Patch 11.5.1563.0 2024/08/06 Synergis™ Softwire Release Notes 11.5.2
11.5.1 Patch 11.5.1562.0 2024/07/26 Synergis™ Softwire Release Notes 11.5.1
11.5.0 Minor 11.5.1512.0 2024/05/27 Synergis™ Softwire Release Notes 11.5.0
11.4.3 Patch 11.4.1686.0 2023/12/08 Synergis™ Softwire Release Notes 11.4.3
11.4.2 Patch 11.4.1419.0 2023/06/20 Synergis™ Softwire Release Notes 11.4.2
11.4.1 Patch 11.4.1314.0 2023/04/18 Synergis™ Softwire Release Notes 11.4.1
11.4.0 Minor 11.4.1300.0 2023/03/22 Synergis™ Softwire Release Notes 11.4.0
11.3.4 Patch 11.3.1571.0 2022/09/13 Synergis™ Softwire Release Notes 11.3.4
11.3.3 Patch 11.3.1526.0 2022/08/11 Synergis™ Softwire Release Notes 11.3.3
 11.3.2b Patch 11.3.1450.0 2022/06/21 Not available
11.3.2 Patch 11.3.1438.0 2022/05/26 Synergis™ Softwire Release Notes 11.3.2
11.3.1 Patch 11.3.1423.0 2022/05/16 Synergis™ Softwire Release Notes 11.3.1
11.3.0 Minor 11.3.1319.0 2022/03/08 Synergis™ Softwire Release Notes 11.3.0
11.2.2 Patch 11.2.927.0 2021/12/15 See Synergis™ Softwire document archives
11.2.1 Patch 11.2.800.0 2021/10/06 See Synergis™ Softwire document archives
11.2.0 Minor 11.2.674.0 2021/06/23 See Synergis™ Softwire document archives
11.1.0 Minor 11.1.831.0 2021/02/09 See Synergis™ Softwire document archives
11.0.1 Patch 11.0.1555.0 2020/10/19 See Synergis™ Softwire document archives
11.0.0 Major 11.0.1547.0 2020/09/28 See Synergis™ Softwire document archives
1 For more information about version types, visit the Product Lifecycle page on GTAP.

Build numbers for Synergis Softwire 10

The build numbers for Synergis™ Softwire 10 are the following:

Version and service release Build number Release date Release notes
10.11 SR1 10.11.432.0 2020/02/14 See Synergis™ Softwire document archives
10.11 GA 10.11.405.0 2020/01/07 See Synergis™ Softwire document archives
10.10 GA 10.10.496.0 2019/07/23 Not available
10.9 SR1 10.9.1083.0 - Not available
10.9 GA 10.9.1061.0 2019/02/07 Not available
10.8 SR1 10.8.550.0 2018/08/17 Not available
10.8 GA 10.8.487.21 2018/08/07 Not available
10.7 SR1 10.7.411.8 2018/04/26 Not available
10.7 GA 10.7.411.5 2018/04/17 Not available
10.6 SR2 10.6.702.0 2018/01/30 Not available
10.6 SR1 10.6.692.0 2018/01/22 Not available
10.6 GA 10.6.688.0 2018/01/15 Not available
10.5 SR2 10.5.500.29 2017/09/26 Not available
10.5 SR1 10.5.500.25 2017/09/07 Not available
10.5 GA 10.5.500.4 2017/07/19 Not available
10.4 SR2 10.4.648.0 2017/05/05 Not available
10.4 SR1 10.4.589.0 2017/02/28 Not available
10.4 GA 10.4.568.0 2017/01/16 Not available
10.3 GA 10.3.355.0 2016/07/25 Not available
10.2 GA 10.2.385.18 2016/04/19 Not available
10.1 SR1 10.1.797.0 2016/02/19 Not available
10.0 GA 10.0.2440.0 2015/06/25 Not available

Synergis Cloud Link build numbers

When you open a support case or contact the Genetec™ Technical Assistance Center (GTAC), you must provide the Synergis™ Cloud Link firmware version.

You can find the firmware version in the Synergis™ Appliance Portal by navigating to Maintenance > System status > Unit.
NOTE: Every version of Synergis Cloud Link firmware includes a version of Synergis™ Softwire.
Version Version type1 Build number Included Synergis Softwire version Release date Release notes
3.2.0 Minor 3.2.409.0 11.6.0 2025/01/30 Synergis™ Cloud Link Release Notes 3.2.0
3.1.2 Patch 3.1.855.0 11.5.3 2024/09/06 Synergis™ Cloud Link Release Notes 3.1.2
3.1.1 Patch 3.1.837.0 11.5.1 2024/07/26 Synergis™ Cloud Link Release Notes 3.1.1
3.1.0 Minor 3.1.759.0 11.5.0 2024/05/27 Synergis™ Cloud Link Release Notes 3.1.0
3.0.2 Patch 3.0.508.0 11.4.3 2024/04/02 Synergis™ Cloud Link Release Notes 3.0.2
3.0.1 Patch 3.0.400.0 11.4.3 2023/12/08 Synergis™ Cloud Link Release Notes 3.0.1
3.0.0 Major 3.0.244.0 11.4.2 2023/06/20 Synergis™ Cloud Link Release Notes 3.0.0
2.1.1 Patch 2.1.707.0 11.4.1 2023/04/18 Synergis™ Cloud Link Release Notes 2.1.1
2.1.0 Minor 2.1.678.0 11.4.0 2023/03/22 Synergis™ Cloud Link Release Notes 2.1.0
2.0.4 Patch 2.0.582.0 11.3.4 2022/09/13 Synergis™ Cloud Link Release Notes 2.0.4
2.0.3 Patch 2.0.546.0 11.3.3 2022/08/11 Synergis™ Cloud Link Release Notes 2.0.3
2.0.2 Patch 2.0.468.0 11.3.2 2022/05/26 Synergis™ Cloud Link Release Notes 2.0.2
2.0.1 Patch 2.0.453.0 11.3.1 2022/04/30 Synergis™ Cloud Link Release Notes 2.0.1
2.0.0 Major 2.0.421.0 11.3.0 2022/03/16 Synergis™ Cloud Link Release Notes 2.0.0
1 For more information about version types, visit the Product Lifecycle page on GTAP.