Synergis™ Softwire build numbers - Synergis Softwire 10.11 - 11.4

Applies to
Synergis Softwire 10.11 - 11.4
Last updated
2023-12-08
Content type
Compatibility matrices
Language
English
Product
Synergis Softwire
Version
11.4
11.3
11.2
11.1
11.0
10.11

Synergis Softwire build numbers

When you open a support case or contact the Genetec™ Technical Assistance Center (GTAC), you must provide the Synergis™ Softwire firmware version.

You can find the firmware version in the Synergis™ Appliance Portal by navigating to Maintenance > System status > Unit. The row in which the build number is listed varies depending on your version of Synergis Softwire.

Build numbers for Synergis Softwire 11

The build numbers for Synergis™ Softwire 11 are the following:

Version Version type1 Build number
11.4.3 Patch 11.4.1686.0
11.4.2 Patch 11.4.1419.0
11.4.1 Patch 11.4.1314.0
11.4.0 Minor 11.4.1300.0
11.3.4 Patch 11.3.1571.0
11.3.3 Patch 11.3.1526.0
 11.3.2b Patch 11.3.1450.0
11.3.2 Patch 11.3.1438.0
11.3.1 Patch 11.3.1423.0
11.3.0 Minor 11.3.1319.0
11.2.2 Patch 11.2.927.0
11.2.1 Patch 11.2.800.0
11.2.0 Minor 11.2.674.0
11.1.0 Minor 11.1.831.0
11.0.1 Patch 11.0.1555.0
11.0.0 Major 11.0.1547.0
1 For more information about version types, visit the Product Lifecycle page on GTAP.
Parent topic: Synergis Softwire build numbers

Build numbers for Synergis Softwire 10

The build numbers for Synergis™ Softwire 10 are the following:

Version and service release Build number
10.11 SR1 10.11.432.0
10.11 GA 10.11.405.0
10.10 GA 10.10.496.0
10.9 SR1 10.9.1083.0
10.9 GA 10.9.1061.0
10.8 GA 10.8.487.21
10.7 SR1 10.7.411.8
10.7 GA 10.7.411.5
10.6 SR2 10.6.702.0
10.6 SR1 10.6.692.0
10.6 GA 10.6.688.0
10.5 SR2 10.5.500.29
10.5 SR1 10.5.500.25
10.5 GA 10.5.500.4
10.4 SR2 10.4.648.0
10.4 SR1 10.4.589.0
10.4 GA 10.4.568.0
10.3 GA 10.3.355.0
10.2 GA 10.2.385.18
10.1 SR1 10.1.797.0
10.0 GA 10.0.2440.0
Parent topic: Synergis Softwire build numbers

Synergis Cloud Link build numbers

When you open a support case or contact the Genetec™ Technical Assistance Center (GTAC), you must provide the Synergis™ Cloud Link firmware version.

You can find the firmware version in the Synergis™ Appliance Portal by navigating to Maintenance > System status > Unit.
NOTE: Every version of Synergis Cloud Link firmware includes a version of Synergis™ Softwire.
Version Version type1 Build number Included Synergis Softwire version
3.0.1 Patch 3.0.400.0 11.4.3
3.0.0 Major 3.0.244.0 11.4.2
2.1.1 Patch 2.1.707.0 11.4.1
2.1.0 Minor 2.1.678.0 11.4.0
2.0.4 Patch 2.0.582.0 11.3.4
2.0.3 Patch 2.0.546.0 11.3.3
2.0.2 Patch 2.0.468.0 11.3.2
2.0.1 Patch 2.0.453.0 11.3.1
2.0.0 Major 2.0.421.0 11.3.0
1 For more information about version types, visit the Product Lifecycle page on GTAP.