Synergis™ Softwire build numbers - Synergis™ Softwire 10.11 - 11.3

Applies to
Synergis™ Softwire 10.11 - 11.3
Last updated
2022-09-14
Content type
Release notes > Product compatibility
Language
English (United States)
Product
Synergis™ Softwire
Version
11.3
11.2
11.1
11.0
10.11

Synergis™ Softwire build numbers

When you open a support case or contact Genetec™ Technical Assistance Center (GTAC), you must provide the Synergis™ Softwire firmware version.

You can find the firmware version in the by navigating to Maintenance > System status > Unit. The row in which the build number is listed varies depending on your version of Synergis™ Softwire.

Build numbers for Synergis™ Softwire 11

The build numbers for Synergis™ Softwire 11 are the following:

Version Version type1 Build number
11.3.4 Patch 11.3.1571.0
11.3.3 Patch 11.3.1526.0
11.3.2b Patch 11.3.1450.0
11.3.2 Patch 11.3.1438.0
11.3.1 Patch 11.3.1423.0
11.3.0 Minor 11.3.1319.0
11.2.2 Patch 11.2.927.0
11.2.1 Patch 11.2.800.0
11.2.0 Minor 11.2.674.0
11.1.0 Minor 11.1.831.0
11.0.1 Patch 11.0.1555.0
11.0.0 Major 11.0.1547.0
1 For more information about version types, visit the Product Lifecycle page on GTAP.

Build numbers for Synergis™ Softwire 10

The build numbers for Synergis™ Softwire 10 are the following:

Version and service release Build number
10.11 SR1 10.11.432.0
10.11 GA 10.11.405.0
10.10 GA 10.10.496.0
10.9 SR1 10.9.1083.0
10.9 GA 10.9.1061.0
10.8 GA 10.8.487.21
10.7 SR1 10.7.411.8
10.7 GA 10.7.411.5
10.6 SR2 10.6.702.0
10.6 SR1 10.6.692.0
10.6 GA 10.6.688.0
10.5 SR2 10.5.500.29
10.5 SR1 10.5.500.25
10.5 GA 10.5.500.4
10.4 SR2 10.4.648.0
10.4 SR1 10.4.589.0
10.4 GA 10.4.568.0
10.3 GA 10.3.355.0
10.2 GA 10.2.385.18
10.1 SR1 10.1.797.0
10.0 GA 10.0.2440.0

Synergis™ Cloud Link build numbers

When you open a support case or contact Genetec™ Technical Assistance Center (GTAC), you must provide the Synergis™ Cloud Link firmware version.

You can find the firmware version in the by navigating to Maintenance > System status > Unit.
NOTE: Every version of Synergis™ Cloud Link firmware includes a version of Synergis™ Softwire.
Version Version type1 Build number Included Synergis™ Softwire version
2.0.4 Patch 2.0.582.0 11.3.4
2.0.3 Patch 2.0.546.0 11.3.3
2.0.2 Patch 2.0.468.0 11.3.2
2.0.1 Patch 2.0.453.0 11.3.1
2.0.0 Major 2.0.421.0 11.3.0
1 For more information about version types, visit the Product Lifecycle page on GTAP.