For System Availability Monitor Agent (SAMA) to communicate with Security Center and SAM services, you must ensure that the firewall rules are correctly configured.
To view the network diagram that details how SAMA sends and receives data, click here.
How SAMA communicates
- SAMA must be able to send requests to Security Center through outbound TCP port 4502.
- SAMA must be able to send requests to the following hostnames through the
outbound TCP port 443 (HTTPS):
Enpoint Description samip.genetec.com Activation/authentication with SAM services sampkac.genetec.com Activation/authentication with SAM services samhealth.genetec.com Collection of data that will be linked to the customer’s system samhealthanon.genetec.com Anonymous data collection