Downloading and installing the TagTracker plugin - TagTracker 3.0

TagTracker Plugin Guide 3.0

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Guides > Plugin and extension guides
Last updated

Before you can integrate tag scanning into Security Center, you must install the TagTracker plugin on a Security Center server.

Before you begin

Ensure the following:

What you should know

  • Although it is possible to host the plugin role on any server, it is a best practice to host that role on a dedicated expansion server for best system performance.
  • To use USB scanners, install the TagTracker Bridge on workstations and connect the scanners to the workstations.


  1. Open the GTAP Product Download page.
  2. From the Download Finder list, select your version of Security Center.
  3. Search for your package by name and download it.
  4. Click the downloaded .exe file to unzip it.
    By default, the file is unzipped to C:\Genetec.
    NOTE: The package includes two folders:
    • Plugin, which includes the TagTracker setup.exe file and related packages for installation on the server.
    • Bridge, which includes the TagTracker Bridge setup.exe file and related packages for installation on workstations if you are using USB scanners.
  5. Stop the Genetec server, and close Security Desk and Config Tool.
  6. Open the extracted folder, and then open the Plugin folder.
  7. Right click the setup.exe file, and click Run as administrator.
  8. Follow the installation instructions.
  9. On the Installation Wizard Completed page, click Finish.
    IMPORTANT: The Restart Genetecâ„¢ Server option is selected by default. You can clear this option if you do not want to restart the Genetecâ„¢ Server immediately. However, you must restart the Genetecâ„¢ Server to complete the installation.