For optimal performance, the Thyssenkrupp plugin should be hosted on an expansion server with two network interface cards. Not following the recommended configuration can have an adverse effect on all parts of Security Center.
Server recommendations
The server must meet the recommended server specifications as described in the system requirements. It must also be running a compatible version of Security Center.
Network settings
The Thyssenkrupp elevator network should be isolated from the Security Center network to prevent disruptions to the elevator network.
The network ranges used by Security Center should not overlap with network ranges used by the Thyssenkrupp system. For more information on the network ranges used by the Thyssenkrupp system, contact your technical representative from Thyssenkrupp.
Configuring your network interface cards (NIC)
Your server must be configured with two network interface cards.
| NIC 1 | NIC 2 |
|---|---|
| Communicates with the private Thyssenkrupp elevator network. | Communicates with the Security Center network. |
| Fixed local IP address (typical): 192.168.0.250 | IP address: as normal, but not in the 192.168.0.x range1 |
| Subnet mask: 255.255.255.0 | Subnet mask: as normal |
| Gateway address: none | Gateway address: as normal |
1You cannot use the 192.168.0.x IP range for the Security Center network because it is inaccessible.