To monitor transactions as they occur, you can view details and video of live transactions in Security Desk.
Add the terminals to the plugin role.
Before you begin
A terminal can report any of the following events:
What you should know
- Transaction started
- Transaction completed
- Line received
- Transaction received from an unknown terminal
- From the Security Desk home page, open the Monitoring task.
Display the Event pane, and select the following Transaction
- Transaction ID
- Click the Monitoring button, then click the Add () button.
In the Select an entity to monitor dialog box, select a cash
register and click Add.
The terminal appears in Monitoring dialog box.
(Optional) Assign a tile to the terminal.
When a custom event on this terminal is received, it will automatically update the content of the selected tile.
Double-click on the terminal to add it to a tile.
If the terminal is mapped to a camera, the video is displayed in the tile.
When a transaction occurs on a terminal that you are monitoring, a record of the transaction appears in the Event pane. When you double-click on a transaction, video of the transaction appears in a tile, and a widget containing information about the transaction is displayed.