How user synchronization works with Advisor Master and Advisor Advanced intrusion panels

How user synchronization works with Advisor Master and Advisor Advanced intrusion panels - UTC Advisor Master and Advanced 3.1

UTC Advisor Master and Advanced Intrusion Panel Extension Guide 3.1

Applies to

UTC Advisor Master and Advanced 3.1

Last updated

2023-12-11

Content type

Guides > Plugin and extension guides

Language

English

Product

UTC Advisor Master and Advanced

Version

3.1

To synchronize user configurations on the Advisor Master and Advisor Advanced intrusion panels with those in Security Center, intrusion panel users must be mapped to Security Center cardholders.

Configuration and management of the users on the intrusion panel can be done from the Users page of the intrusion panel in Config Tool.
Users must be imported from the panel manually.
To synchronize the configured users from the Advisor Master and Advisor Advanced intrusion panels to Security Center, each user is mapped to a cardholder after being pulled from the panel.
During synchronization, panel users without PIN codes are not added to the User mappings table.

The following example shows three users in the first three user slots. Two of the users have been pulled from the Advisor Master and Advisor Advanced intrusion panels and then mapped to a cardholder group, while the third cardholder was created and configured in Config Tool. User slot 4 is empty.

Synchronized users have the following message displayed in the Push status column: Last push succeeded. User currently has no modifications to push.

After synchronizing Security Center with the panel, you can fill any empty user slots by creating and configuring cardholders to add as users to the panel.

The progress of the synchronization is displayed in the feedback message section, next to the synchronization buttons.

Push frequency options

You can configure how often the changes you make in Security Center are pushed to the intrusion panel by choosing one of the following synchronization strategies in the Configuration section:

Manual: Changes made to the user mappings table are synchronized after you click Push cardholders.
Scheduled: Changes made to the User mappings table are synchronized daily, at the specified time. Synchronization is skipped if there are no changes to be pushed to the panel.
If you do not want to wait for the scheduled synchronization to start, you can click Push cardholders to push the changes to the panel immediately.

Manual synchronization options

The following buttons are found in the User mappings section.

Pull all users: Click to import existing users from the panel.
Push cardholders: Click to push all pending changes to the intrusion panel right away.; Pushing mapped users to the panel overwrites any users that are in the same user slots on the panel.
Pull system users only: Click to import users who have system privileges on the panel.
Pull user group names from panel: Click to import user group names from the panel.
Pull door group names from panel: Click to import door group names from the panel.
NOTE: You can access the Pull system users only, Pull user group names from panel, and Pull door group names from panel options from the overflow menu.