[Video] What is Genetec Mission Control™
Use this video to learn about the Genetec Mission Control™ software package is, what it can do, and how the decision support system can help your security operations center.
[Video] Genetec Mission Control™ tasks in Security Desk
Use this video to learn about the various Genetec Mission Control™ tasks in Security Desk and how you can use them to manage incidents.
[Video] Incident monitoring task user interface tour
Use this video to get an overview of the Incident monitoring task in Security Desk and all its functionality.
[Video] Customize the view of your Incident monitoring task
Use this video to see how you can personalize your Incident monitoring task view in Security Desk.
[Video] Triggering incidents in Genetec Mission Control™
Use this video to see how Genetec Mission Control™ can be used to trigger various types of incidents automatically or manually.
[Video] Incident ownership in Genetec Mission Control™
Use this video to understand the concept of incident ownership inGenetec Mission Control™.
[Video] Incident states in Genetec Mission Control™
Use this video to understand the concept of incident states and how to manage them in the Incident monitoring task.
[Video] Overview information for Genetec Mission Control™ incidents
Use this video to see how you can modify the overview information for an incident in the incident details pane in the Incident monitoring task.
[Video] Responding to standard operating procedures for incidents
Use this video to learn about responding to user procedure steps for a Genetec Mission Control™ incident.
[Video] Latest activity log forGenetec Mission Control™ incidents
Use this video to learn how the Latest activity log in the incident details pane makes collaboration for incident resolution easier.
[Video] Linking related Genetec Mission Control™ incidents
Use this video to learn how you can see similar incidents or link related incidents to the current active incident in the Incident monitoring task.
[Video] Attaching entities to Genetec Mission Control™ incidents
Use this video to learn how you can see or link entities to the current active incident in the Incident monitoring task.
[Video] Viewing documents attached to Genetec Mission Control™ incidents
Use this video to learn how you can see documents specific to an active incident in the Incident monitoring task.
[Video] Setting and managing incident reminders
Use this video to learn how you can set and manage incident reminders in the Incident monitoring task.
[Video] Incident management using the Monitoring task
Use this video to learn how you can manage Genetec Mission Control™ incidents using the Monitoring task.
[Video] Grouping and sorting incidents in the incident list
Use this video to learn how you can group, sort and search Genetec Mission Control™ incidents in the Incident monitoring task.
[Video] Filtering the incident list
Use this video to learn how you can mange your incident list view using the view filter in the Incident monitoring task.
[Video] Response and resolution timers of incidents
Use this video to learn about incident response and resolution timers, and notification tray messages for the same.
[Video] Working with profiles
Use this video to learn about profiles for Genetec Mission Control™ incidents.
[Video] Genetec Mission Control™ incident reports
Use this video to learn about generating and viewing Genetec Mission Control™ incident reports.
[Video] Exporting incident list reports
Use this video to learn how to export information generated in an incident report and the various available formats.
[Video] Exporting incident information
Use this video to learn how to save all the details of an incident from the Incident monitoring or the Incident report task.
[Video] Creating and using report templates
Use this video to learn how to create and use report templates for generating Genetec Mission Control™ incident reports.
[Video] Profile reports in Genetec Mission Control™
Use this video to learn how to investigate and audit profile assignments.