Manually releasing proxSafe assets to cardholders - deister proxSafe 3.1

deister proxSafe Plugin Guide 3.1

Applies to
deister proxSafe 3.1
Last updated
Content type
Guides > Plugin and extension guides
deister proxSafe
Plugin and extension guides

If a cardholder forgets their credential, you can manually issue them an asset from Security Desk.

What you should know

For special cases or emergency situations, you can also release an asset without assigning it to a cardholder.


  1. From the home page in Security Desk, open the proxSafe Asset release task.
  2. Select the deister proxSafe plugin from the drop-down list.
  3. Click Refresh ().
    A list of assets that are currently available in the lockers are shown.
  4. On the left side of the page, do one of the following:
    • To release an asset to a specific cardholder, select the cardholder.
    • To release an asset at the locker without assigning it to a cardholder, select Unassigned.
  5. On the right side of the page, select which asset to release.
  6. Click Release ().


The asset is released, and a proxSafe: Asset issued event is generated in Security Center. If you selected a cardholder, the asset is assigned to that cardholder.