Investigating past proxSafe events - deister proxSafe 3.2.0

To investigate events that occurred at deister proxSafe lockers, you can generate reports in Security Desk.

1. From the home page in Security Desk, open the proxSafe Event report.
2. Set up query filters for your report. Choose one or more of the following filters:

   Entities

   Select which entities to investigate. You can select specific cardholders, assets, lockers, or terminals, or you can select deister Commander <server name> to view all the events from the proxSafe system.

   Event filter

   Restrict the search to specific proxSafe events.

   Time range

   Define the time range for the report.

3. Click Generate report.
   The proxSafe event results are listed in the report pane. The following columns are available for the report:

   Event name

   Name of the proxSafe event.

   Locker name

   Name of the locker.

   Asset name

   Name of the asset.

   NOTE: Some events might not be associated with an asset. For example, if a cardholder uses their credential to open the locker, the Asset name column is blank for the proxSafe: Locker opened event.

   Cardholder name

   Name of the cardholder.

   NOTE: Some events might not be associated with a cardholder. For example, if a locker was opened by scanning an asset at the terminal, or if a cardholder was deleted after an event occurred, the Cardholder name column is blank.

   Terminal name

   Name of the terminal.

   Camera

   The camera entity that is assigned to the locker or terminal.

   Details

   Additional information about the event.