Limitations in deister proxSafe plugin 3.2.0 - deister proxSafe 3.2.0

deister proxSafe Plugin Guide 3.2.0

Applies to
deister proxSafe 3.2.0
Last updated
2023-10-26
Content type
Guides > Plugin and extension guides
Language
English
Product
deister proxSafe
Version
3.2

There are no known limitations with the deister proxSafe plugin 3.2.0.

Issue Description
2145246 You cannot connect multiple plugin roles to the same plugin database, or the same instance of Commander.
2145180 You do not receive a notification if you are trying to synchronize more cardholders than the deister proxSafe terminal allows.
2144627 Temporary access rules are interpreted as permanent access rules.
751272 You cannot limit the number of events received from the proxSafe system. As a result, if the proxSafe Commander Connect system is disconnected from Security Center, the deister proxSafe plugin might not be able to reconnect to the proxSafe Commander Connect system if too many events occurred while the connection was down.
748214 Synchronizing a large Security Center cardholder group (~4000 cardholders) with deister Commander can take hours.
Workaround: Synchronize smaller groups of cardholders.
744236 Users must have the Modify tile plugin privilege in order to manually release assets.
742270 The number of entities that are supported on the deister proxSafe system are based on C4 terminals, not C1, C2, or C6 terminals.
742136 If a cardholder is a member of more than one cardholder group, and each group has a different schedule assigned, the schedule that takes priority for that cardholder is undefined on the proxSafe system.
Workaround: Assign a schedule for the individual cardholder.
726263 Locker entities are always displayed as online in Security Center, even when they are offline in deister Commander.