Limitations in the iLOQ 5 Series Digital Locking System plugin 1.0.0 - iLOQ 5 Series Digital Locking System 1.0.0

iLOQ 5 Series Digital Locking System Plugin Guide 1.0.0

Applies to
iLOQ 5 Series Digital Locking System 1.0.0
Last updated
2022-11-01
Content type
Guides > Plugin and extension guides
Language
English
Product
iLOQ 5 Series Digital Locking System
Version
1.0

The iLOQ 5 Series Digital Locking System plugin 1.0.0 includes the following known limitations.

Issue Description
3296900 When iLOQ mobile credentials are assigned to cardholders synchronized with the Active Directory role, any modifications to the iLOQ entity are lost after the next active directory synchronization.
Workaround: Do not assign iLOQ credentials to cardholders synchronized with the Active Directory role.
3266921 If the iLOQ 5 Series plugin manages a large number of entities, the Plugin task takes longer to load the first time it is opened.
3256633 Modifying mobile credential assignment from the Access control task Cardholders and credentials page causes synchronization errors.
NOTE: Always make these changes using the iLOQ credential management wizard.
3256544 The iLOQ Manager Return and empty feature is not supported by the plugin.
3188491 Users are unable to set a credential's expiration date to Never when using the Credential management wizard.
Workaround: Set an expiration date far in the future.
3167821 If a fob is unassigned from a person in the iLOQ Manager, it's access rights are not updated unless another change is made in Security Center.
Workaround: Unassign the fob from the cardholder in Security Center instead of using the iLOQ Manager.
3074735 Editing a cardholder's expired key to an expiration date of Never does not reactivate the key.
3073332 The iLOQ Manager Hand over key feature is not supported by the plugin.
Workaround: Return all handed over keys before importing to Security Center.
3054540 iLOQ zones are not managed by the plugin and might cause synchronization problems.
Workaround: Instead of configuring iLOQ multiple zones, configure a single zone with multiple Security Center partitions.
3022351 Changes made to a users iLOQ usage rights are not applied while the iLOQ Manager session is active.
Workaround: Refresh the session to synchronize the changes.
2952771 Deleting a lock from the iLOQ Manager does not release associated Security Center door license.
NOTE: To release the license, delete the door in Security Center and restart the plugin.