[KBA-79123] Allegion Schlage locks remain offline after upgrading to Synergis Softwire 11.3.3
After upgrading to Synergis Softwire 11.3.3 (11.3.1526.0), Allegion Schlage locks that were already enrolled on the Synergis unit remain offline.
- Intelligent LE, NDE locks
- Control locks (FE410 and BE467F)
A bug introduced in the custom certificate validation.
Before you install the hotfix, check if your server has other hotfixes installed. Hotfixes are not cumulative, so installing this hotfix might override or conflict with a previously installed hotfix.
If you have already updated Synergis Softwire to version 11.3.3, install hotfix 3240281 (https://downloadcenter.genetec.com/support/Synergis/Hotfix/HF3240281-01-11.3-11.3.1550.0.sfw).
If you are running Synergis Softwire 11.3.2 or earlier, wait until Synergis Softwire 11.3.4 is released to perform an update.
This issue will be resolved in Synergis Softwire 11.3.4.