[KBA-79130] Bosch cameras added in Security Center 5.10 with camera driver pack 10.11 offline after upgrading to 5.11
After upgrading from Security Center 5.10.x.x with camera driver pack 10.11 to Security Center 5.11.x.x with camera driver pack 11.0, Bosch cameras that were added using the Other (CPP13 and newer) product type go offline.
Applies to
Security Center 5.11.x.x with camera driver pack 11.0.
Cause
The list of available product types for the Bosch extension changed between camera driver pack 10.11 and 11.0. The Other (CPP13 and newer) product type is no longer available, causing the Bosch video units added with that product type to go offline.
Before upgrade to Security Center 5.11
After upgrade to Security Center 5.11
Workaround
Download and install camera driver pack 11.1. The Other (CPP13 and newer) product type will be re-installed.
Status
This issue is resolved in Security Center 5.11.x.x with camera driver pack 11.1.