[KBA-79136] Unable to view or export playback video older than 24 hours
On some versions of Security Center client software, you cannot view or export playback video that is older than 24 hours.
Applies to
Security Center client software at the
following versions:
- 5.10.4.4 - 5.10.4.7
- 5.11.0.0 - 5.11.1.0
Cause
A coding issue.
Workaround
Install Security Center client software 5.10.4.3 or earlier.
Status
This issue will be resolved in Security Center 5.10.4.8 and 5.11.2.0.