[KBA-79150] Directory database filled with FileCache table data generating from the Incident Manager role - Genetec Mission Control™ 2.11, 2.12.x.x, 2.13.x.x, 3.0.x.x, and 3.1.0.0 - 3.1.2.0

Applies to
Genetec Mission Control™ 2.11, 2.12.x.x, 2.13.x.x, 3.0.x.x, and 3.1.0.0 - 3.1.2.0
Last updated
2023-05-02
Internal reference number
3413404
Content type
KB articles
Language
English
Product
Mission Control
Version
3.1
3.0
2.13
2.12
2.11

[KBA-79150] Directory database filled with FileCache table data generating from the Incident Manager role

When the Incident Manager role restarts, the FileCache table adds new rows of data, which take up space in the Directory database.

The Directory database gets filled with FileCache data regarding Incident Manager. Every time the role restarts, it adds 2 entries in the FileCache table of the directory.

Applies to

Genetec Mission Control™ 2.11, 2.12.x.x, 2.13.x.x, 3.0.x.x, and 3.1.0.0 - 3.1.2.0

Cause

A code defect.

Workaround

For further assistance, contact the Genetec™ Technical Assistance Center (GTAC).

Status

This issue will be resolved in Mission Control 3.1.3.0.