[KBA-79162] Credentials appearing to expire incorrectly in the Credential management task - Cardholders cannot access doors controlled by readers connected to Mercury controllers. - Security Center 5.10.4.12 and 5.11.3.0

Product
Security Center
Internal reference number
3412477
Content type
KB articles
Version
5.11
5.10
Language
English
Last updated
2023-08-04

[KBA-79162] Credentials appearing to expire incorrectly in the Credential management task

In the Credential management task, when applying the filter Expiration date > During the next _ days, some credentials might appear to expire soon, when in reality they are set to never expire.

Although the credentials might appear to expire soon, they will not actually expire when the displayed date and time is reached. This is a false visual representation.

Applies to

Security Center 5.10.4.12 and 5.11.3.0

Cause

A coding issue.

Workaround

Upgrade to the next patch release of Security Center.

Status

This issue is fixed in 5.10.4.13 and 5.11.3.1