[KBA-79163] Axis Powered by Genetec A1210: No voltage from output relay or auxiliary output
Axis Powered by Genetec A1210 connected to certain Type 2 Class 4 PoE+ switches are getting no voltage from the output relay or auxiliary output.
Axis Powered by Genetec A1210
Certain PoE+ switches provide a lower Watt value, so the unit does not detect the switch as being class 4. This problem only affects A1210 units. A1610 units are not affected.
This issue resolved in Axis Powered by Genetec A1210 firmware 220.127.116.11. Do the following:
- Upgrade to firmware version 18.104.22.168 for Axis A1210.
- After the upgrade, open the unit web page, go PoE power override option. , and then turn on the