[KBA-79170] Feature gap between Security Center Web Client and Genetec Web App

Genetec™ Web App does not currently support some access control and reporting features that are available in Security Center Web Client.

Applies to

Genetec Web App with Security Center 5.12.0.0 (coming soon).

NOTE: This issue does not apply to Security Center SaaS edition.

Cause

The following features are not currently supported in Genetec Web App:

Configuration of access rules
Cardholder groups
Configuration of credentials
Visitor management
Report filters

Workaround

If you have installed Security Center 5.12.0.0 and require the features that are not currently supported, you can re-enable Security Center Web Client. If you do not require these features, it is recommended to continue using Genetec Web App.

What you should know

Genetec Web App and Security Center Web Client can co-exist on a Security Center system.
Genetec Web App and Security Center Web Client can run on the same server and use the same port, but not the same application path.
The Web Client Server role and Web App Server role can be active simultaneously.

To re-enable Security Center Web Client:

Open the System task and click the Roles view.
Click Add an entity () and then click Web Client Server.
Follow the instructions in the Creating a role: Web Client Server wizard.
The Web Client Server role is displayed in the entity browser.
Verify that the text in Web Client Server > Properties > General settings > Web address does not match the text in Web App Server > Properties > Basic settings > Application path.
(Optional) Open the Security Center Web Client by clicking Web Client Server > Properties > Communication settings > URL.

Status

Support for missing features will be available in upcoming releases of the Genetec Web App.