Configuring the Genetec Clearance™ Video Request plugin role - Genetec Clearance™ Video Request 3.0

Genetec Clearance™ Video Request Plugin Guide 3.0
Applies to
Genetec Clearance™ Video Request 3.0
Last updated
2021-04-09
Content type
Guides
Guides > Plugin and extension guides
Language
English
Product
Genetec Clearance™ Video Request
Version
3.0

To automate video request exports from a Security Center system to a Genetec Clearance™ account, you must connect the Genetec Clearance™ Video Request plugin role to the Genetec Clearance™ account.

What you should know

The first time the plugin role is activated, it creates the following entities in your system:
view camera selection (privilege)
Users with this privilege can view and modify the Camera selection page.
View plugin configuration (privilege)
Users with this privilege can view and modify the configuration settings.
View request approvers (privilege)
Users with this privilege view and modify the Request approvers page.

Procedure

  1. From the Config Tool home page, open the Plugins task.
  2. In the Plugins task, select the plugin role from the entity browser, and click the Properties tab.
  3. Configure the following:
    Account ID
    Displays the Genetec Clearance™ account ID. The account ID field is automatically set when the account configuration file is imported.
    Polling interval
    Specifies how frequently the plugin connects back to Genetec Clearance™ for updates or sending back new requests.
    Archive destination folder
    Specifies a folder location where video is temporarily stored during the upload process. After the upload completes the video is deleted.
    Import account configuration file
    Click to select the JSON configuration file to use to import Genetec Clearance™ account connection settings. These settings include the Account ID that is used to connect the Genetec Clearance™ Video Request plugin to a Genetec Clearance™ account.
  4. Configure the cameras:
    1. Click Camera selection.
    2. Click .
    3. Search for or select cameras that you want to share from the list and click OK.
      The cameras that you select here are shared with Genetec Clearance™ and published in the Genetec Clearance™ camera registry.
  5. Configure the request approvers:
    1. Click Request approvers.
    2. Click .
    3. Search for or select request approvers from the list of Security Center users and click OK.
      IMPORTANT: The request approvers authorize which video recordings are sent to Genetec Clearance™. Request approvers must have a valid email address.
  6. Click Apply.

After you finish

You are now ready to receive video requests from Genetec Clearance™.