Whether you are viewing live or playback video in a tile, you can save the current video frame as an image file, and then organize and share all files using the Vault tool.
What you should know
- All snapshots are saved with the following naming convention: CameraName (Date Time).png. By default, snapshots are saved as PNG file in the following location: C:\Users\Username\AppData\Local\Genetec Security Desk version#\Vault.
- If you plan to use the snapshot for incident investigation, note that only JPEG files include EXIF tags that provide chain of custody information.
Procedure
Example
Watch this video to learn more. Click the Captions icon (CC) to turn on video captions in one of the available languages. If using Internet Explorer, the video might not display. To fix this, open the Compatibility View Settings and clear Display intranet sites in Compatibility View.