About Federation™ users and remote monitoring users in Stratocast™ - Stratocast™

Stratocast™ Integrator Guide

Applies to
Stratocast™
Last updated
2023-08-03
Content type
Guides > Integration guides
Language
English
Product
Stratocast

Although the Federation™ user feature and remote monitoring user feature are similar in concept, and both use the Federation™ role in Security Center, they each have a specific function.

When to add Federation™ users

If your clients have a Security Center system and want to view their Stratocast™ cameras from their local installation of Security Desk, you can add them as Federation™ users. For example, as shown in the following image, if your client has two separate Security Center systems, one that is in Ottawa and the other in Vancouver, you can add a Federation™ user for both systems. As a result, both Federation™ users can view their remote camera in Yellowknife through their respective Security Desk applications. You can add an unlimited number of Federation™ users per client account.

When to add Federation™ users Security Center system (Vancouver) Client camera in Yellowknife Security Center system (Ottawa) Federation™ user in Vancouver Federation™ user in Ottawa

When to add remote monitoring users

If you want an integrator to monitor their client's premises and manage their client accounts remotely, you can add them as a remote monitoring user. For example, as shown in the following image, if you have a client that has a camera in Yellowknife and the client does not want to monitor their premises, you can offer to monitor their premises as a service. You can monitor their premises, even if your integrator, Charles, is located in Toronto. By using the Federation™ role in Security Center, you can add Charles as a remote monitoring user. As a result, Charles can view his client's camera in Yellowknife through his local Security Desk application. You can only add one remote monitoring user per client account.
NOTE: The integrator user and integrator administrator user levels can add remote monitoring users. Client administrators can also add a remote monitoring user if Stratocast™ support have enabled the function for the client account(s).

When to add remote monitoring users Client camera in Yellowknife Security Center system (Toronto) Remote monitoring user in Toronto (Charles) Client does not want to monitor premises X