[KBA-01092] Overlay issues in archived and live video when using the Omnicast™ SDK - Omnicast™ 4.8

series
Omnicast™ 4.8
revised_modified
2013-01-29

[KBA-01092] Overlay issues in archived and live video when using the Omnicast™ SDK

This article explains why you might experience issues when attempting to use the Omnicast™ SDK to display overlays in either archived or live video.

Symptoms

When using the Omnicast™ SDK to display overlays on video streams, issues will appear in archived and live video. These issues can affect archived videos on the Auxiliary Archiver as well. Issues can include:
  • Overlays are not recorded on the Auxiliary Archiver.
  • Recorded video is blank on the Auxiliary Archiver when overlays are activated.

Cause

A coding issue.

Workaround

None.

Status

A hotfix is available in Omnicast™ 4.8 SR1 (HF79943 or later). Contact the Genetec™ Technical Assistance Center to obtain the hotfix.

This issue is fixed in Omnicast™ 4.8 SR3.