To call SIP extensions registered to SIP servers other than Sipelia™ Server, or to redirect calls from within Sipelia™ Server, you must define dial plan rules.
Before you begin
What you should know
Rules defined in a dial plan are listed in order of priority. A rule located in a previous row is considered to be a higher priority rule. If a call matches two or more rules, the first rule listed in the dial plan will always apply. The order of priority can be changed after they were imported in Config Tool using the arrows located on the right side of the list.
- Create a new text file for your dial plan with the .txt or .csv extension, or open an existing one.
- Write an applicable dial plan rule.
Enter a value for each field required by the rule.
IMPORTANT: A dial plan rule must contain the correct number of comma-separated values for it to be imported successfully. Each comma-separated value of a rule must be separated by a semicolon (;).
- Repeat the same steps for additional rules that you require in your plan.
- Save and close the dial plan file.