[KBA-78949] Panasonic cameras stop streaming video after upgrading to Security Center 5.6 SR4 CU7 or Security Center 5.7 SR2 - Security Center 5.6 SR4 CU7 | Security Center 5.7 SR2

series
Security Center 5.6 SR4 CU7 | Security Center 5.7 SR2
revised_modified
2018-09-05

[KBA-78949] Panasonic cameras stop streaming video after upgrading to Security Center 5.6 SR4 CU7 or Security Center 5.7 SR2

This article explains why Panasonic cameras might stop streaming video after you upgrade to Security Center 5.6 SR4 CU7 or Security Center 5.7 SR2.

Symptoms

After upgrading to Security Center 5.6 SR4 CU7 or Security Center SR2, Panasonic cameras stop streaming video. If you check the unit web page, the wrong codec is selected for the video streams, or the video streams are disabled.

Cause

This issue is caused by a code change.

Workaround

None.

Status

This issue will be fixed in Security Center 5.7 SR4.