[KBA-78987] PTZ control stops working for Bosch IP cameras
This article explains why PTZ control might stop working for Bosch IP cameras in Security Center.
Applies to: Security Center 5.8 GA
After the Archiver role, the Genetec™ Server service, or the GenetecVideoUnitControl32.exe process restarts, PTZ control stops working for your Bosch IP cameras.
A coding issue.
Contact the Genetec™ Technical Assistance Center (GTAC).
This issue will be fixed in Security Center 5.8 SR1.