[KBA-00377] How to change analog camera settings in the Live Viewer when using the Sensormatic protocol - Omnicast™ 4.0 - 4.8

series
Omnicast™ 4.0 - 4.8
revised_modified
2010-09-20

[KBA-00377] How to change analog camera settings in the Live Viewer when using the Sensormatic protocol

This article explains how to change the settings of an analog camera from the Live Viewer on-screen menu option in Omnicast™ when using the Sensormatic protocol.

Symptoms

When changing settings in the Live Viewer on-screen menu for analog cameras using the Sensormatic protocol, the OK button does not respond.

Cause

The Sensormatic protocol uses Zoom In/Out commands to modify its settings. As a result, clicking the OK button in the Live Viewer on-screen menu does not result in configuration changes. However, the Zoom In/Out buttons are not available in the Live Viewer after the on-screen menu option is selected.

Workaround

To send Zoom in/out commands to the camera and change settings for the analog camera, use the mouse wheel; To do this in the Live Viewer, you must press and hold the Shift key while using the mouse wheel.

For more information about zooming in or out using the mouse wheel in Omnicast™, see the Omnicast™ Live Viewer User Guide.