[KBA-78955] Pelco encoders connected in a daisy-chain cause packet loss and video tearing in Security Center
This article explains why video tearing and packet loss might occur when connecting Pelco encoders in a daisy-chain. This issue affects the NET5404 encoder and may affect other models that support a daisy-chain connection.
You see packet loss and video tearing in cameras connected to encoders in an IP daisy-chain.
The layer 2 switch integrated to the encoders might get overloaded with certain bitrate configurations.
- Connect each encoder directly to the network.
- Lower the bitrate configuration of the streams.